Le Creuset
Ecommerce Trading Manager
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Crafting digital excellence behind timeless design.
Location: Andover, UK
Employment Type: Full Time, 4 days in the office
About Le Creuset
At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.
The Recipe for Success: Role Summary
The Ecommerce Trading Manager is responsible for driving online sales, conversion, and profitability across Le Creuset's direct to consumer websites. This role will lead the planning, execution, and optimisation of the regional trading calendar, ensuring a best-in-class customer experience while delivering commercial targets.
Working closely with Digital Marketing, Category Merchandising, and Digital Operations teams, the Ecommerce Trading Manager will identify growth opportunities and optimise site performance to maximise revenue and customer engagement.
Reporting into the Head of Commercial Ecommerce Europe and supported by a cluster level Ecommerce Trading Associate that reports into this role.
Ingredients: Key Responsibilities
Commercial Trading & Performance
- Own the day-to-day trading performance of ecommerce for the cluster of markets to hit monthly budget targets.
- Optimise local websites to drive profitable revenue with a focus on conversion, average order value and margins.
- Build yearly revenue ambitions using structured commercial building blocks, while actively mapping potential risks and growth opportunities.
- Execute the regional promotion and trading calendar in line with local priorities, feeding key insights into wider team including Category Merchandising.
- Establish regular trade governance by delivering weekly and monthly trading insights, making recommendations and implementing actions to improve commercial performance.
- Partner with Supply Chain and Category Merchandising to forecast, monitor sell through and capture additional demand opportunity or potential stock use initiatives.
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Onsite Merchandising and User Journey Optimisation
- Oversee digital site merchandising, activating product launches, seasonal campaigns, and promotions with stock availability.
- Enhance onsite product discovery by continually monitoring and adjusting search functionality, filters, navigation bars, and product landing pages.
- Partner with digital marketing to align customer acquisition channels with onsite activation to streamline user journeys, limit drop off, and prioritise conversion.
- Champion continuous improvement using Google Analytics, PowerBi (and some markets Content Square) to monitor user behaviour and fix performance leaks.
- Partner with Head of Commercial Ecommerce and champion local data to improve website functionality.
- Partner with Ecommerce Operations to drive website functionality, health, and experience satisfaction.
- Assist in briefing of localized content asset to guide digital assets and onsite merchandising.
The Perfect Blend: What We’re Looking For
Essential Ingredients
- 4+ years experience in ecommerce or digital trading and merchandising.
- Strong commercial acumen with experience trading a consumer retail or premium lifestyle brand.
- Comprehensive analytical skills with the ability to interpret data and identify actionable insights with experience using Google Analytics and other data visualisation tools.
- Experience in ecommerce platforms such as Salesforce Commerce Cloud, Shopify, Magento or similar.
- Strong stakeholder management skills and ability to influence.
- Excellent communication and presentation abilities.
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Added Flavour
- Experience with premium homeware, kitchenware, lifestyle, or luxury retail.
- Knowledge of CRO tools and testing methodologies.
- Understanding of digital acquisition channels and customer lifecycle marketing.
Your Taste
- Enthusiasm and curious to learn, up for bringing ideas to the table.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong communicator, working well autonomously and as part of a global team.
- Proactive and curious, working efficiently to drive most business value.
What Success Looks Like
- Consistently delivers ecommerce sales targets.
- Improves conversion and customer engagement metrics.
- Provides actionable insights that drive commercial growth.
- Creates a seamless and premium digital customer experience aligned with the Le Creuset brand.
Why Join Our Table?
At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation, and Teamwork.
Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.
Diversity and Inclusion Statement
We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.
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