Easy Bathrooms
Ecommerce & Website Manager
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Full-time, permanent
Office-based: Wakefield
Salary: £45,000 - £50,000 depending on experience
About the role
Easy Bathrooms is looking for an Ecommerce & Website Manager to lead the day-to-day management and development of our ecommerce website and digital platforms.
This is a hands-on leadership role for someone who enjoys improving websites, spotting opportunities and turning ideas into practical changes that drive leads, sales, and better customer experiences.
Main responsibilities
Website Management
- Own the day-to-day operation, maintenance, quality, and optimisation of the website.
- Plan and oversee new website features, landing pages, and ongoing development.
- Manage developers, write briefs, review work, carry out QA testing, and approve releases.
- Update website content, promotions, pricing, products, and category pages.
- Monitor website performance, user experience, and site speed.
- Manage AI search improvements, redirects, broken links, and website health.
- Take ownership of website quality, accuracy, and stability, ensuring the website is regularly checked, maintained, and kept in good condition across desktop and mobile.
- Identify and resolve website issues including broken links, outdated content, poor customer journeys, errors, tracking issues, and technical problems.
- Ensure website changes are tested properly before going live and that updates support the wider marketing and business strategy.
Ecommerce & Performance
- Oversee optimisation of website content and structure for SEO and showroom enquiries.
- Oversee the upload and maintenance of products, descriptions, specifications, and imagery.
- Analyse website performance using Google Analytics and other reporting tools.
- Produce regular ecommerce performance reports and identify opportunities for improvement.
- Carry out competitor research, pricing analysis, and product benchmarking.
- Support local SEO activity across showroom pages, Google Business Profiles, and location-based search, ensuring showroom information is accurate, consistent, and optimised.
- Work with the Head of Marketing on Google Ads, Meta Ads, and paid traffic performance, ensuring campaigns are supported by strong landing pages, accurate tracking, and effective customer journeys.
- Identify opportunities to increase online sales, showroom enquiries, design appointments, installation leads, and customer engagement.
- Proactively recommend new ideas, tools, and improvements that could enhance website performance, customer experience, lead generation, and online sales.
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Team Management
- Lead and support the ecommerce team on a day-to-day basis.
- Allocate workload, review completed work, and provide ongoing coaching.
- Conduct regular 1-to-1s, onboarding, and training for new team members.
- Create internal guides, processes, and tools to improve team efficiency.
- Work closely with the Head of Marketing, Creative Manager, Marketplace Manager, Social Media Manager, and wider marketing team to ensure website activity supports wider campaigns and business priorities.
- Support showroom teams, regional managers, and other departments with website updates, local search, showroom launches, refurbishments, promotional activity, and digital queries.
- Help create a clear, organised, and accountable working structure within the ecommerce team.
Projects & Partnerships
- Manage relationships with developers and external digital partners.
- Coordinate website, SEO, AI search, email marketing, and wider digital projects, working with marketplace and other teams where website support is required.
- Attend supplier meetings, document actions, and ensure successful delivery.
- Support showroom launches, refurbishments, and digital updates across multiple platforms.
Skills & Experience
Essential
- Experience managing an online team
- Experience managing ecommerce websites or digital platforms.
- Experience working with developers and managing website projects.
- Strong understanding of SEO, UX, and ecommerce best practices.
- Experience using Google Analytics and reporting on website performance.
- Excellent organisational and project management skills.
- Strong communication and leadership abilities.
- Confident using Excel or Google Sheets for reporting and analysis.
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Desirable
- Experience with ecommerce platforms such as Aero Commerce, Magento, or Shopify.
- Knowledge of SQL and data analysis.
- Experience with AI search, LLM optimisation, or emerging ecommerce technologies.
- Experience with Google Ads, Klaviyo.
- Experience leading or mentoring a digital or ecommerce team.
- Experience using AI tools to improve reporting, content, search visibility, customer journeys, or ecommerce processes.
- Experience in a showroom-led, retail, home improvement, or multi-location business.
What we're looking for
We want someone who is naturally curious, commercially aware, and comfortable challenging how things are done. The right person will bring ideas, test improvements, and look for ways to make the website work harder for customers, showrooms, and the wider business.
Benefits
- Full-time, permanent role
- Office-based team environment
- Flexible working hours
- Free parking
- Casual dress
- Staff discount
- Referral programme
- Ongoing training and development
- Opportunity to help shape the future of one of the UK's fastest-growing bathroom retailers
About Easy Bathrooms & Tiles
Easy Bathrooms is one of the UK's largest bathroom and tile retailers, with over 155 showrooms nationwide and a growing ecommerce operation. Our digital team plays a key role in connecting customers with our products and showrooms, delivering an exceptional online experience, and supporting the continued growth of the business.
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