Education & Family Worker (East GY)

Education & Family Worker (School and Community team) | 11026 | Secondment Opportunity / Temporary Fixed Term Contract for 12 months | 37 hours per week | £33,119 to £34,811 per annum | Grade G | East Norfolk, based in Great Yarmouth

Are you working to support Children, Young People & Families?
Do you have experience of SEND?
Are you passionate about supporting vulnerable young people and families?

About us: 2026 is an exciting time to join Norfolk County Council Children’s Services following a recent highly successful Ofsted inspection and the launch of our new School and Community Cluster model. We want children, young people, and families in Norfolk to receive support at the earliest opportunity so that they can flourish. By acting together, as a prevention and early help system, we can enable families to receive the right support, at the right time.

This new model will mean we can build on the fantastic work taking place, with the skills and capacity to ensure we support children, young people, and families at the earliest opportunity. Getting the right response to children at the right time is critical to meeting children’s and their families’ needs.

School and Community Teams work predominantly with those families that require early help. The cluster teams’ working practices are rooted within our core ways of working and vital signs through relationship-based practice using trauma-Informed practice, Solihull, communities of practice, Joint Agency Group Supervision, restorative working and the Family Networking approach.

About the role: We are seeking people with experience of working with vulnerable children, young people and families from any sector with a minimum of NVQ Level 3 in a relevant field.

You will be required to:

• Deliver quality evidence-based early interventions that assist education settings and parents/carers to respond to the unmet learning and support needs of vulnerable children and young people.
• Work with education settings and families developing smart action plans with interventions that focus on improving learning outcomes for children and young people.
• Manage a workload that responds to needs at both an early help and emerging support level, delivering early intervention and where required specialist support to de-escalate and step-down support from a specialist/statutory level.
• Offer emotional and practical support to settings, children, young people and their families that increases their capacity to engage and participate in education, build resilience, and helps them achieve positive outcomes.
• Model good practice in supporting children and young people with SEND within education settings and their family at a range of suitable venues.