Frimley Health NHS Foundation Trust
Education, Training and Business Administrator
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Job Overview
Are you an organised, proactive administrator with a flair for communication and a passion for supporting learning and development?
We are looking for an enthusiastic Administrator to join our Thames Valley Workforce, Training & Education team. This varied role offers an exciting opportunity to support programmes that help develop the primary care and neighbourhood workforce across Thames Valley.
Working closely with programme leads, project managers and the Thames Valley Training Hub, you will provide high-quality administrative, communications and operational support across a range of education and workforce initiatives.
Your responsibilities will include supporting newsletters, websites and social media; coordinating meetings, training and events; maintaining databases and accurate records; responding to stakeholder enquiries; supporting CPD funding processes; producing reports and training statistics; and helping ensure programmes run smoothly from planning through to delivery.
We are looking for someone with strong organisational and communication skills who can confidently manage competing priorities, work independently and build positive relationships with a wide range of stakeholders. You will be comfortable using Microsoft 365, handling data accurately and producing professional communications and documentation.
If you enjoy variety, working collaboratively and making things happen behind the scenes, we would love to hear from you.
Main duties of the job
The post holder will provide comprehensive administrative, communications and operational support across the Thames Valley Workforce, Training & Education function and Thames Valley Training Hub.
Working closely with programme and project leads, you will coordinate meetings, training sessions and events; manage shared inboxes and stakeholder enquiries; maintain accurate databases and records; and support the delivery of education and workforce development programmes.
A key part of the role will be supporting communications and engagement activity, including newsletters, websites, social media, presentations and promotional materials. You will also support CPD and University Accredited Module processes, including managing queries, maintaining funding records, raising purchase orders and assisting with expenditure reporting.
You will produce training statistics and reports, maintain education and competency databases and ensure information is handled accurately and confidentially.
The role requires excellent organisation, attention to detail and the ability to prioritise competing demands while working proactively and collaboratively with internal and external stakeholders.
Working for our organisation
Visa Sponsorship
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
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Why Join Frimley Health NHS Foundation Trust?
At Frimley Health NHS Foundation Trust, our people are at the heart of everything we do.
As a Disability Confident Employer and recipient of the Gold Award in the Armed Forces Employer Recognition Scheme, we actively champion equality, diversity and inclusion, creating opportunities for people from all backgrounds to build rewarding careers within the NHS.
We also recognise the importance of a healthy work-life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients. Whether flexibility means adjusted hours, part-time working, hybrid arrangements or alternative working patterns, we work in partnership with our staff to meet both individual and service needs.
Join Us
Whether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve.
Detailed Job Description And Main Responsibilities
For more information about the role, please do not hesitate to contact the appointing manager on the below email address
Person specification
Qualifications
Essential criteria
- NVQ level 3 or apprenticeship in business administration, customer service, Marketing or equivalent experience
- Maths and English GSCE grade 4 or equivalent
- Intermediate MS 365 Office IT certifications
- Evidence of continuous professional development relevant to administration, communications, or stakeholder engagement.
Desirable criteria
- Business-related or Project Management qualification or equivalent experience
- Level 4 qualification in Marketing, Communications, Public Relations, Digital Marketing, or a related field.
- EPROC user
Experience
Essential criteria
- Experience of supporting internal and external communications activities
- Experience of producing professional communications materials, including newsletters, briefings, presentations, posters, and digital content.
Desirable criteria
- Experience of working in an Education and Development environment
- Experience of supporting public consultations, engagement events, or health promotion campaigns.
- Experience of using design software such as Canva, Adobe Creative Suite, or similar.
Skills and Knowledge
Essential criteria
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- Understanding of administrative and business support processes.
- Knowledge of confidentiality, information governance, and data protection requirements
- Understanding of customer service principles
- Understanding of NHS structures and services
Desirable criteria
- Experience of Clinical Education Workstream
- Graphic design and content creation skills
Frimley Health NHS Foundation Trust (FHFT)
FHFT is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.
Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.
Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
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