On site role based at Pulsant's South Gyle (Edinburgh) data centre - one of our largest sites and Scotlands most connected data centre.

12-hour shifts, 4 on 4 off. Days (7am 7pm) and nights (7pm-7am).

Develop and grow your skills via our extensive learning and development pathways and company provided Udemy license.

About Pulsant

Pulsant is a leading UK data centre and digital infrastructure platform which provides highly interconnected colocation and private Infrastructure-as-a-Service (IaaS) capabilities nationwide. Our dedicated team of around 300 professionals (with an average tenure of 7 years), support around 700 clients across the UK.

Role overview:

In this varied role, you'll provide first-fix support on M&E and minor fabric repairs, oversee and coordinate contractors, and ensure all Health & Safety requirements are met to the highest standard. You'll deliver small project works both independently and as part of a team, while also offering technical guidance and supervision on larger tasks. With the ability to contribute to reports and audits for the management team, you'll play a key part in keeping our operation running smoothly, safely, and efficiently.

Key responsibilities:

• Deliver responsive, high-quality support to internal and external clients, consistently exceeding expectations
• Maintain accurate records, complete reports, and ensure timely updates across all systems
• Uphold strict health and safety, security, and compliance standards across the site and facilities
• Follow Pulsant processes, including incident escalation and access control procedures
• Monitor systems, environment, and M+E infrastructure
• Manage tickets efficiently, logging issues and providing timely, professional responses
• Support day-to-day site operations, ensuring security, integrity, and smooth functionality
• Perform preventative maintenance (PPM) and ensure facility upkeep and reliability
• Manage stock, assets, and critical spares within the data centre
• Escort and assist third-party vendors and engineers on site
• Contribute to infrastructure rollouts, migrations, decommissions, and refresh projects
• Capture and maintain accurate asset data, including photos and serial numbers for auditing and troubleshooting
• Involvement with testing and handover, and knowledge and understanding of any new M+E infrastructure installed monitoring the facility.
• Responsible for undertaking the duties of an LV Authorised person on site, including planning, documentation and implementation with a strict adherence to safety protocols.
• This role requires the willingness of providing holiday cover and overtime support within the team and occasionally other sites within the region.
• As part of this role, you will be required to handle confidential information and/or sensitive data in a professional manner and in line with existing Company processes and policies.
• Whilst this person will predominantly work at our South Gyle data centre, occasionally there will be a requirement to work at one of our other data centres in Edinburgh/North East England.