SmartestEnergy
Electricity Onboarding Executive
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Role Overview
You will be part of a close-knit team that is responsible for ensuring all of our customers are onboarded efficiently and accurately. The goal is to get customers live as effortlessly as possible and to set them up correctly from the beginning, aiding a smooth transition to their change of supply and the beginning of their customer journey.
Responsibilities
- Work with industry processes and be adept at problem-solving and building relationships.
- Ensure all work is performed with the highest levels of accuracy and all required forms of due diligence are upheld.
- Work as part of a team to deliver against targets and deliver high levels of customer service.
- Demonstrate strong organizational skills.
Requirements
- Experience working in an office environment.
- Strong computer literacy.
- An acute eye for detail.
- Ability to work as part of a team.
- Strong organizational skills.
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What We Offer
Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters.
Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
Hybrid Working
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
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Application Process
Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to Join Us?
We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts, you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.
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