What a typical day could look like

• Joining a morning huddle to discuss team priorities and workload.
• Reviewing your cases and deciding what needs attention first.
• Working through onboarding tasks and updating systems with progress made.
• Speaking with internal stakeholders to clarify requirements or request information.
• Uploading documents and checking that records are complete and accurate.
• Flagging urgent issues and helping keep cases moving.
• Ending the day with a clear view of what has been completed and what still needs to progress.

What We're Looking For

We’re open to graduates, career changers, and people with some early professional experience. You do not need to have done this exact job before.

We’re likely to be interested in people who can show:

• Strong attention to detail and a careful approach to tasks.
• The ability to follow policies, processes, and instructions.
• Good written and verbal communication skills.
• The ability to manage and prioritise their own workload.
• A reliable and productive working style.
• Comfort working independently while also being part of a team.
• A willingness to learn, take feedback, and keep improving.
• A proactive attitude when spotting issues or suggesting better ways of working.

What success looks like in this role

• Doing tasks accurately, efficiently, and with consistent attention to detail.
• Meeting agreed quality and productivity KPIs.
• Becoming fully competent in key processes over time.
• Managing your caseload well, with minimal escalation required.
• Progressing through internal capability milestones, including RTC progression to Gold.

Programme Benefits & Progression

This is a chance to build strong foundations in business operations, stakeholder communication, risk onboarding, and case management.

You’ll learn how to work in a structured, professional environment where quality, pace, and communication all matter. You’ll also gain experience that can support future progression into operations, onboarding, risk, compliance, client services, or wider business support roles.

Through the Elevate Programme, you’ll receive structured support, fully paid training, and development from the start, helping you build both confidence and capability as your career grows.

Why Join

• Work in a high-growth team that values your development and long-term career goals
• Gain early responsibility and direct exposure to client operations
• Build a solid foundation for a long-term career in professional services

Benefits:

• Alongside your starting salary, there will be a performance review every 6 months
• Ongoing training and development support through one-to-one coaching and access to our award-winning trainers
• Health cash plan
• Cycle to work scheme

Vantage Point Global is a fully committed Equal Opportunities, inclusive employer. We are passionate about attracting diverse talent, and welcome applications regardless of ethnicity, culture, age, gender, nationality, religion, disability, or sexual orientation.

• To apply, you’ll need to provide us with a CV and answer a few questions. • We’d like to make you aware that if you have not heard back from us within three weeks of the date of application, we will not be progressing your application.