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Elite Retail Security Officer

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Elite Retail Security Officer
Location: Plymouth
Pay Rate: £17.30
Hours: Various
Shift Pattern: Various shifts between 8:45am and 7:15pm, across 7 days
Requirements:
- SIA SG or DS Licence Essential
- Driving licence also essential as this role requires you to cover multiple sites
- Minimum 3 Years' Retail Security Experience Required
About the Role
We are seeking a highly professional and experienced Elite Retail Security Officer to join our team.
This role is ideally suited to individuals who have a proven background in retail security, loss prevention, and shrinkage reduction within busy retail environments. We are looking for confident professionals who can combine exceptional customer service with proactive theft prevention and store protection.
Please note that applications will only be considered from candidates who have a minimum of 3 years' retail security experience.
Your Responsibilities
As an Elite Security Officer, you will:
- Act as a highly visible security presence to protect colleagues, customers, stock, and company assets
- Proactively identify and prevent theft, fraud, and stock loss
- Support the delivery of store loss prevention strategies and contribute to shrinkage reduction
- Monitor and respond appropriately to suspicious activity and security incidents
- Conduct investigations and gather relevant information relating to theft and loss prevention incidents
- Produce accurate and detailed incident reports using digital reporting systems
- Build positive working relationships with store management and retail teams
- Ensure all site security procedures and client requirements are followed at all times
- Respond effectively to emergencies, incidents, and fire evacuation procedures
- Conduct staff and contractor searches where required and authorised
- Maintain professional standards of appearance, conduct, and customer service at all times
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What We're Looking For
To be successful in this role, you will have:
- A valid SIA Security Guarding (SG) or Door Supervision (DS) licence
- A minimum of 3 years' retail security experience
- Previous loss prevention, store detective, or retail crime prevention experience
- Experience identifying and preventing theft, fraud, and stock loss
- Excellent communication and conflict management skills
- A professional, smart, and highly presentable approach
- Strong written skills with experience completing incident reports and documentation
- Confidence using digital reporting systems and mobile technology
- The ability to remain calm, observant, and decisive in challenging situations
Why Join Us?
Join our client, part of the world's leading provider of security solutions, and enjoy genuine opportunities for career development and progression.
From comprehensive induction training and on-site support to ongoing development programmes, you'll be supported every step of the way by an experienced management team.
Benefits
- 5.6 weeks annual holiday entitlement
- Workplace Pension Scheme
- Training, development, and progression opportunities
- Life Assurance Benefit
- Contributory Healthcare Scheme
- Eyecare Vouchers
- Employee Discount Schemes
- Refer a Friend Scheme
- Free Uniform Provided


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Job Ref: T9
Our client is a recognised Disability Confident Leader Employer, committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all suitably qualified candidates and are dedicated to supporting accessibility, opportunity, and development for all employees.
About Staffline
Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland, and Wales.
As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive, and security.
Important Information
- Staffline and its subsidiaries do not charge any recruitment or job-seeking fees at any stage of the hiring process.
- This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
- Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
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