CitySuites
Embankment Restaurant And Café Manager
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Company Description
CitySuites offers premium serviced apartments that blend uncomplicated excellence with simple luxury in the heart of Manchester. Designed for discerning urban residents and travelers, CitySuites I & II feature contemporary style and comfort at the top of Deansgate. The brand reflects the city’s forward-thinking character, providing a refined yet relaxed environment for guests seeking a home-like base. Team members join a hospitality business focused on high standards, personalized service, and memorable guest experiences.
Role Description
The Embankment Restaurant and Café Manager will oversee daily operations of the restaurant and café at CitySuites, ensuring a high-quality, consistent guest experience.
Responsibilities include:
- Managing front-of-house and back-of-house teams
- Coordinating service and food presentation
- Monitoring reservations and table management
- Maintaining excellent standards of cleanliness and safety
- Handling stock control, supplier relationships, and basic financial tasks such as budgeting, cost control, and reporting
- Staff scheduling, training, performance management
- Collaboration with other departments to support wider CitySuites events and guest services
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This is a full-time, on-site role based in Manchester.
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Qualifications
- Experience in restaurant, café, or hotel F&B management, including team leadership and day-to-day operational oversight
- Strong customer service and guest relations skills, with the ability to handle feedback and resolve issues promptly and professionally
- Knowledge of basic financial management for hospitality, including budgeting, cost and waste control, and revenue monitoring
- Understanding of food hygiene, health and safety regulations, and best practices for maintaining a safe, compliant environment
- Excellent communication and interpersonal skills, with the ability to coordinate staff, suppliers, and internal stakeholders
- Ability to plan staff rotas, train and develop team members, and foster an inclusive, respectful working culture
- Comfort with POS systems, reservation platforms, and basic IT tools used in restaurant and café operations
- Previous experience in premium or luxury hospitality environments is advantageous
- Flexible approach to working hours, including evenings, weekends, and holidays as needed
- Relevant qualification in hospitality management or a related field is beneficial but not mandatory
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