Ramsey Portia
EMEA Institutional Client Services - 6-month FTC
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Leading Global Asset Manager | London
Initial 6-month FTC | Competitive salary + benefits
Our client is a leading independent global asset manager with a highly diversified range of actively managed products spanning equities, fixed income, multi-asset and alternatives. With a collaborative, high-energy culture and a genuinely client-first approach, this is a business where dependably excellent service sits at the heart of everything.
The Role
Joining on an initial 6-month fixed-term contract within the Distribution function, you'll be the lead account manager on large institutional client relationships — delivering outstanding service to institutional clients and their consultants, and partnering closely with Client Directors on account administration and bespoke client requirements.
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What you'll be doing
- Acting as lead day to day account manager on large institutional client accounts
- Building strong partnerships with Client Directors and the wider client account management team
- Owning the resolution of non-investment client queries, or delegating appropriately
- Leading project work that directly impacts institutional clients — attending meetings, owning actions and keeping project plans on track
- Collaborating across the business to make sure bespoke client needs are understood and delivered
- Leading meetings with clients and senior colleagues, and presenting internally and externally
- Acting as subject matter expert within the client account management team, offering solutions to complex queries and mentoring junior colleagues
- Maintaining the client database, fund profiles and regulatory records in line with departmental procedure
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What we're looking for
- Experience in institutional client service / account management within asset management
- Available at short notice or immediately — ideal given the contract start
- A solid understanding of the major asset classes and good awareness of market trends
- Strong presentation skills, with the confidence to lead internal and external meetings
- Excellent interpersonal skills and the ability to build relationships with clients and stakeholders at all levels
- A proactive, solutions-oriented approach with strong attention to detail and the ability to juggle competing deadlines
- IMC preferred; familiarity with CRM packages ideal
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