Client/Stakeholder Management

• Develop strong relationships with key personnel in the JPMC organization
• Ensure close contact is established with client organizations to remain abreast of current strategy, thinking, policies, and procedures
• In collaboration with the Global Account Director, present at governance meetings the Property Management service – Annual, Quarterly & monthly and ensure direct reports do the same in region

Resource Management

• Work with regional Human Resources lead on recruitment and selection strategies
• Work with Global Account Director in defining and driving the performance management of staff
• Work with regional Human Resources to develop regional training and skills development programs and ensure the plan is cascaded
• Ensure succession plans are in place for key direct reports and coordinate same for all client service delivery staff through the management team

Senior Management Team Responsibilities

• Active participation or representation in all in-Country Property Management management meetings
• To identify issues and assess problems using a logical and rational approach and develop options and strategies to resolve
• Organize regular operational meeting to ensure the SMEs and hub/country leads are aligned
• Organize regular forums for networking and engagement for senior regional management
• Build the team’s connectivity to the wider JLL Platform to enhance our ability to deliver efficiently for the client.

Sound like you?

To apply you need to be able to demonstrate the following skills and experience:

• Demonstrated experience in a senior account leadership role responsible for complex account structure running teams across multiple countries and/or multiple teams (ideally large country or regional cross-country account experience, looking for the next level of responsibility with a large, complex account)
• Strong general management experience, minimum of 8+ years in the business and operations, preferably experience in Property Management. Ideally bringing key understandings of robust CAFM management, strong H&S, and security compliance understanding.
• Proven track record in generating growth through business development
• Qualifications in Engineering or relevant field preferred but not essential
• Attention to detail and experienced first focus – think hotel style experience for workplace.
• Demonstrate strong client relationship skills, be willing to turn up onsite 3-4 days a week, as needed.
• Demonstrated strong people management skills, hands-on coaching, and proactive succession planning and development.
• Understands the dynamics of a matrix environment and actively works through influencing and collaboration
• Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also, an active listener
• Self-motivated and confident, Gravitas, EQ.
• Flexible – able to adapt and effectively deal with rapidly changing, stressful situations
• Proven ability to initiate and follow through with improvement initiatives
• Able to work independently and be a team player. Willing to roll up sleeves and get stuck due to lean nature of contract.
• Exhibit honesty & trustworthiness, builds followership
• Limited Regional and international travel required.
• Primarily based from UK offices (London and Other) needs to be flexible to meet demands of clients' events and regional coverage as required.

#LI-JA1

Location:
On-site – London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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