Stockport Homes Group
Emergency Accommodation and Move on Support Officer
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2x Fixed-Term Positions (24 Months)
Full Time, 37 Hours per Week
Want to make a real difference to people facing homelessness?
We have an exciting opportunity for two Emergency Accommodation & Move-On Support Officers to join our Housing Options Team on a fixed-term basis for two years, funded by the Ministry of Housing, Communities and Local Government.
In this rewarding role, you will work directly with households living in bed and breakfast or hotel accommodation, helping them move into suitable, sustainable housing as quickly as possible. You'll provide practical advice and support, helping customers understand their housing options, access services and overcome barriers to securing longer-term accommodation.
What you'll be doing
- Supporting households to move on from emergency accommodation into settled housing.
- Providing advice and guidance on housing options.
- Identifying and securing suitable housing opportunities, including private rented accommodation.
- Working with partner organisations to connect customers with support services such as debt advice, budgeting, employment and digital inclusion support.
- Assessing the safety and suitability of emergency accommodation and resolving any issues identified.
- Identifying safeguarding concerns and making appropriate referrals.
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About you
We're looking for someone who:
- Has experience supporting vulnerable people and building positive relationships.
- Understands housing options, homelessness legislation and the challenges faced by households in temporary accommodation.
- Can confidently provide advice, guidance and practical support.
- Has excellent communication, problem-solving and negotiation skills.
- Is organised, able to manage competing priorities and maintain accurate records.
- Has experience of safeguarding and risk management.
- Has access to a car for business use.
The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.
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This role will be on Skylight terms and conditions.
The successful applicant's appointment will be subject to satisfactory clearance by the Disclosure and Barring Service.
We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team.
If you require any reasonable adjustments to complete your application, please contact the People & OD Team on humanresources@stockporthomes.org.
Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page.
We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.
Closing Date: 16th August 2026
Interview Date: 24th August 2026
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