Crisis24
Emergency Services Ambassador – Police, Fire and Ambulance Services
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Who We Are Looking For
As an Emergency Services Ambassador- Police, Fire and Ambulance Services, you will be responsible for fostering trust and collaboration between corporations and public safety agencies. This role will require both proactive and reactive functions to ensure effective engagement, training, and crisis management. An effective Emergency Services Ambassador will enhance preparedness, improve coordination across multiple organizations, improve resource utilization, and increase responder resilience. Responsibilities include training functions and relationship building with internal and external stakeholders. The role also includes financial management, client relations, and ensuring implementation of best practices.
What You Will Work On
Leadership: Work within a team of highly skilled first responder professionals, cultivating a culture of excellence, discipline, and innovation
Training and Education: Educate emergency services on how emerging transportation technologies operate, how they respond during emergency situations, and the best practices for safe and effective interaction
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Relationship Building: Work closely with public safety officials to ensure the safe introduction of emerging transportation technology. Build trust, enhance safety, and foster collaboration. Proactive engagement, outreach and networking through various means i.e. conferences/presentations. Identify and resolve complex human relations issues
Reporting: Gather insights and feedback from emergency services. Provide regular assessments, updates, and reports
Program Progression: Develop, communicate, and execute the program's strategic vision. Continuously elevate the capabilities and efficiency of the first responder ambassador program
Technical Expertise: Apply a technical understanding of new transportation technologies to support incident response and provide clear, concise information to field personnel
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What You Will Bring
This position calls for a seasoned professional with a commitment to excellence in emergency response. The ideal candidate will possess the following qualifications:
- A degree in a relevant field or equivalent professional experience, evidencing commitment to professional growth and academic achievement
- A minimum of 7 years’ service within UK Policing or Fire Services
- At least 5 years in a leadership position within policing or fire, with demonstrable experience in leading teams, managing resources, and overseeing complex operational response
- Excellent written and verbal communication skills, with the ability to engage effectively with senior stakeholders, government officials, and community representatives
- Thorough understanding of UK policing and Fire response frameworks
- Experience in multi-agency collaboration, including joint operations with fire, ambulance, and security services, as well as cross-border policing initiatives
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