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Are you an experienced HR professional who can provide confident, practical advice on complex people matters?
UK Power Networks is looking for an HR Advisor to join the HR Operations team in London, Elephant and Castle. This permanent role offers a salary depending on experience, a 7.5% bonus and the opportunity to work in a centre of excellence supporting managers across the business.
About the Role
You will provide guidance and structured case management support on people policies and procedures, including sickness absence, disciplinary, grievance, performance improvement, discrimination, bullying and harassment, redeployment and redundancy matters. Working closely with managers, Trade Union and employee representatives, HR Business Partners, HR Services, Talent Acquisition, Payroll, Pensions, Legal and Occupational Health, you will help ensure cases are managed consistently, fairly and in line with policy.
Key Responsibilities
- Advise on employment law, terms and conditions, HR policy and procedures
- Manage casework to agreed timescales
- Maintain accurate HR system records for reporting
- Support managers with governance and audit actions
- Review employment change requests submitted through My UKPN
- Monitor sickness absence and poor performance
- Coach managers through each stage of the relevant process
- Support long-term sickness cases with Occupational Health input
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Delivering HR Operations Service
- Play a key role in delivering a responsive HR Operations service
- Improve manager capability through coaching and workshops
- Support policy and procedure development
- Contribute to working groups and job evaluation panels where trained
- Maintain reporting systems
- Provide management information
- Support welfare co-ordinator or call agent duties during system emergencies
Required Qualifications and Experience
- Chartered Member of the CIPD or currently studying towards CIPD
- Experience managing complex HR cases and advising managers on policy, employment law and terms and conditions
- Strong communication, relationship-building and influencing skills
- Ability to develop practical solutions, manage projects and see issues through to conclusion
- SAP reporting experience, strong written skills, Microsoft 365 capability and experience working with collective agreements would be beneficial
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Benefits
- 25 days' annual leave plus bank holidays
- Private medical cover
- Reservist leave
- Matched pension plan
- Tenancy loan deposit and season ticket loan schemes
- Tax-efficient benefits
- Occupational Health support
- Retail discounts
- Discounted gym membership
- Access to an Employee Assistance Programme
Application
If you can deliver accurate, consistent and commercially aware HR advice while providing excellent customer service, we would welcome your application. The closing date for applications is 05/08/2026.
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