Employee Relations Consultant (6 Month FTC)

Job Introduction

As The Employee Relations Consultant, You Will

• Ensure prompt and effective case management of all employee relations matters including but not limited to disciplinaries, grievances, absence management, performance management, flexible working, TUPE, and redundancies.
• Provide efficient and practical employee relations advice and support to line managers on ER cases both face to face and over the phone / via email.
• Ability to challenge line managers on their management of process and the decisions they make to ensure consistency and fairness as well as assessing risk.
• Demonstrates empathy and objectivity when supporting ER matters.
• Influence line managers to take ownership and accountability for the performance and development of their team members as well as managing their conduct when it falls below the expectations.
• Design and deliver training for line managers to assist them in improving their employee relations skills and capability.
• Create template letters and processes to provide guidance and structure for line managers as well as reviewing letters that managers have drafted.
• Escalate more complex cases to the Employee Relations Lead.
• Maintain up-to-date knowledge of employment legislation and company policy and procedure.
• Keep accurate and timely information in line with GDPR.
• Maintaining policy and procedure in line with best practice and Selfridges Values.
• Review, update, and draft HR policy and procedure, working collaboratively with the HR Leadership team.
• Work with the internal communications team to communicate all policy changes to the wider business.
• Keeps self and team up-to-date on relevant legal changes and any impact on policy and procedure.