Sodexo
Employee Relations (ER) Advisor - Salford (On-Site)
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Employee Relations (ER) Advisor - Salford (On-Site)
Location: 310 Broadway, Salford M50 2UE
Salary: £26,750.00
Contract: 12 months FTC – 40 hours per week
We are looking for a confident and well‑organised ER Advisor to join our Employee Relations Services team based in Salford. You will provide practical, compliant advice to line managers on a wide range of ER matters and support the smooth delivery of ER and TUPE processes.
Key Responsibilities
- Provide ER advice to managers and stakeholders on informal and formal cases, ensuring compliance with employment law and company policy.
- Respond to escalated ER queries and record all actions accurately in the CSM system.
- Support with letters, documentation and case administration.
- Escalate complex or high‑risk cases to ER Specialists or the ER Manager.
- Guide managers on preparing for and conducting ER meetings.
- Work with HR Services to ensure accurate logging, redundancy calculations and case allocation.
- Maintain secure and accurate employee records in line with data protection requirements.
- Support TUPE processes including due diligence, letters, welcome packs, tracking and liaison with Payroll.
- Keep up to date with employment legislation and internal policy changes.
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Essential Skills
- Able to provide remote ER support for a multi-site operation
- Experience of providing HR advice in line with relevant policies and legislation
- Well organised with the ability to plan, prioritise and manage high volume of case work and queries to meet deadlines
- Excellent verbal and written skills. The ability to write a clear, understandable and concise manner with excellent attention to detail and an excellent telephone manner
- Ability to meet deadlines under pressure
- Understanding of customer requirements and is able to take ownership of problems/issues and recommend practical HR solutions
- Pro-active and practical approach to problem solving
- Strong understanding and respect for confidentiality
- Good working knowledge of current employment legislation and its application in the workplace
- Understanding of regulatory bodies, governing policies and their impact to ER issues
- Proficient user of Microsoft Office programmes – strong excel skills
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Desirable
- Experience in a Shared Service or busy HR environment.
- Knowledge of HR systems (SAP HR / CRM).
- Understanding of Agenda for Change.
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