Uniserve
Employee Relations Manager

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Lead Employee Relations in a Growing Business
Uniserve is the UK's leading independent logistics and global trade management provider, employing colleagues across a diverse network of operational, logistics, warehousing, and commercial locations.
Due to the continued evolution of our Employee Relations function, we are seeking an ambitious and commercially minded HR Manager - Employee Relations to join our team.
Location: South Region / Hybrid Working (Upminster Base)
This is an exciting opportunity for an experienced HR Business Partner, Senior HR Adviser, or aspiring HR Manager looking to take the next step in their career. The successful candidate will lead employee relations activity across the South Region while supporting wider ER initiatives and organizational change projects.
The role is based predominantly in the South, with regular travel to business locations and an expectation to spend time in Upminster to develop business knowledge, relationships, and understanding of Uniserve's operations.
Key Responsibilities:
- Lead and manage complex employee relations matters including disciplinary, grievance, capability, absence, and appeal cases.
- Partner with senior operational leaders to provide commercially focused HR advice.
- Coach and develop managers to improve people management capability.
- Support organizational change, restructuring, and consultation exercises.
- Identify and mitigate employment risks.
- Ensure compliance with employment legislation and company policies.
- Analyse trends and management information to support decision-making.
- Support development of the wider Employee Relations function.
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What We're Looking For:
- Proven experience in a HR Business Partner, Senior HR Adviser, or HR Manager role.
- Strong employee relations and employment law expertise.
- Experience supporting operational or fast-paced environments.
- Commercially aware with strong problem-solving capability.
- Excellent communication and stakeholder management skills.
- CIPD Level 5 qualified or above (or equivalent experience).
- Flexible and willing to travel across the South Region.
What We Offer:
- Company Car or Car Allowance
- Hybrid Working
- Career progression opportunities
- Exposure to strategic and operational HR projects
- Opportunity to shape the future Employee Relations function
Benefits:
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:


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- Competitive Salary: We value your skills and commitment.
- Discretionary Bonus: Because your hard work deserves to be rewarded.
- Pension Scheme: We've got your future covered.
- Annual Salary Review: Your growth matters to us.
- Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
- Interest-Free Company Loan: We're here to support you.
- Free On-Site Parking: Convenient and hassle-free.
- Referral Bonus £750: Spread the word and earn some extra cash.
- Care First Lifestyle Programme: Because your well-being matters.
- Flu Jabs Annually: Stay healthy, on us.
- Group Life Policy: We've got you covered.
- Electric Vehicle Charging Points at Work: Embrace sustainable transport
- Flexible Career Pathway: Grow with us!
- Supply Chain Academy: We create, deliver, and manage learning that strengthens our organisation and the wider supply chain.
- Enhanced Holiday Scheme: We believe loyalty should be rewarded.
- Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations, and much more.
- Private Health Care: We are committed to your wellbeing.
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