Eyzon
Employee Relations Manager
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ER Manager, Yorkshire
Hybrid with travel
£55,000 - £60,000 plus car allowance
We’re looking for an Employee Relations Manager to join a collaborative HR team, leading a small team of ER specialists and providing expert support across a busy, multi-site retail organisation.
Reporting to the Head of Employee Relations, you’ll play a key role in managing complex and escalated ER cases, coaching and developing your team, and partnering closely with HR Business Partners and wider stakeholders to deliver a consistent, pragmatic approach to employee relations.
This is a hands-on ER leadership role where no two days will be the same. You’ll provide trusted advice on a broad range of complex employee relations matters, ensuring cases are handled fairly, consistently and in line with employment legislation and company policy.
Key Responsibilities:
- Lead, support and develop a small team of Employee Relations professionals.
- Take ownership of complex and escalated ER cases, providing high-quality advice and challenge where needed.
- Partner closely with HR Business Partners and operational leaders to resolve people issues effectively.
- Provide coaching and guidance to managers, helping build ER capability and confidence across the business.
- Identify trends and themes from ER activity and use insight to influence improvements.
- Contribute to and lead policy reviews and updates, ensuring policies remain relevant, practical and legally compliant.
- Support the development of a consistent, commercially focused approach to employee relations across the organisation.
- Produce and interpret ER reporting and management information, highlighting key trends, risks and opportunities.
- Build strong relationships across the wider HR team, working collaboratively to deliver an excellent service to the business.
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About You
You’ll be an experienced Employee Relations professional who is comfortable operating in a fast-paced, high-volume environment and confident dealing with complex and sensitive situations.
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You’ll bring:
- Strong experience in a senior ER advisory or ER management role.
- Experience of managing or leading a small team.
- A strong track record of managing complex and escalated employee relations cases.
- Excellent knowledge of UK employment legislation and HR best practice.
- Experience of reviewing, developing and implementing HR policies.
- Excellent communication, influencing and coaching skills.
- A pragmatic, commercial approach, with the confidence to challenge when required.
- A collaborative approach and a genuine passion for delivering great employee experiences.
Experience within retail, hospitality, logistics or another fast-paced, multi-site environment would be particularly advantageous.
This is a permanent, hybrid role with travel offering up to £60,000 per annum plus car allowance.
If you are interested in this position please apply now!
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