• Shape and develop our ER framework

  • Develop and embed a comprehensive employee relations framework, including policies, procedures, guidance and practical management tools.
  • Establish consistent standards and promote best practice across our sites.
  • Use case trends and data to identify recurring issues and develop preventative solutions.

• Build strong trade union relationships

  • Work closely with recognised trade unions and employee representatives, fostering constructive and professional relationships.
  • Support collective consultation, employee relations forums and the resolution of complex industrial relations issues.
  • Balance employee interests with operational requirements, promoting constructive dialogue and early resolution.

• Modernise our HR function

  • Partner with the Head of People and the Group to transform and modernise HR processes, ways of working and service delivery.
  • Challenge existing practices and introduce more effective, consistent and commercially focused approaches.
  • Help develop the HR team's capability, coach colleagues and strengthen the quality of HR support across the business.
  • Deputise for the Head of People when required.

• Develop management capability

  • Coach and empower managers to handle employee relations matters confidently and effectively.
  • Develop practical training, guidance and toolkits that make it easier for managers to do the right thing.
  • Promote early intervention, accountability and consistent management practice.

• Make a difference to employee experience

  • Work closely with our Engagement & Wellbeing Adviser to turn employee feedback and ER insights into meaningful initiatives.
  • Help address underlying workplace issues and promote a positive, inclusive and supportive culture.
  • Contribute to wider People initiatives that improve employee experience and organisational effectiveness.

What we're looking for

We're looking for someone with strong ER expertise, sound judgement and the confidence to influence at all levels.

You'll ideally bring:

• Substantial experience in employee relations, including managing complex and high-risk cases independently.
• Proven experience working in a unionised environment, ideally within a large, operational or multi-site organisation.
• Strong knowledge of UK employment legislation, ACAS guidance and employee relations best practice.
• Experience developing policies, procedures, frameworks or management toolkits.
• The ability to build credible relationships with trade unions, senior leaders and frontline managers.
• A proactive yet emotionally intelligent approach to improving processes and driving organisational change.
• Excellent investigation, analytical, communication and influencing skills.
• The confidence to challenge established practices constructively and recommend better ways of working.
• CIPD Level 5 or equivalent practical experience.

Experience in transport, logistics, manufacturing or another operational, shift-based environment would be particularly valuable.

What makes this opportunity different?

• Real influence: Work directly with the Head of People and help shape the future direction of the HR function.
• Opportunity to build: Develop an ER framework and introduce best practice rather than simply inheriting established processes.
• Variety and complexity: Work across multiple businesses, sites and employee groups in a genuinely operational environment.
• Visible impact: See the difference your work makes to managers, employees and the wider organisation.
• Professional development: Broaden your experience through exposure to senior stakeholders, organisational change and complex employee relations.

Equality, diversity and inclusion Statement

We are committed to creating an inclusive workplace where everyone is treated fairly, with dignity and respect. We value diversity and welcome applications from people of all backgrounds. We are committed to equality of opportunity and do not tolerate discrimination, bullying, harassment or victimisation. We want our people to feel respected, supported and able to be themselves at work.

Ready to make a difference?

If you're an experienced ER professional who wants to shape best practice, influence decision-making and help us build a more modern, effective HR function, we'd love to hear from you.