Day to Day (list not exhaustive see attached job description)

• Acting as a point of escalation to advise, guide and support Regional People Team members with complex matters relating to Employee Relations issues so that they are able to support cases to be dealt with in a timely, effective and consistent way.
• Oversee ER matters such as: disciplinaries, grievance, performance management, flexible working, to ensure legal compliance, consistency of application and minimise risk to the organisation.
• To contribute to the development of the Employee Relations Training Plan to ensure the on-going development of the Regional People Team and Leaders in effectively managing ER matters, best practice and legal changes.
• To coach and upskill managers through training and to effectively enable them to lead on ER cases.
• Developing effective relationships with the business to promote good employee relations across the organisation and high levels of staff engagement and performance.
• Monitoring trends and patterns in employment practices using MI and advising on appropriate proactive action as a result.
• To create, review and update policies and procedures as and when required in line with Employment Law and organisational requirements.
• To undertake case reviews to learn lessons, share best practice, promote consistency and reduce risk to the Charity.
• To contribute to organisational projects to continuously improve our Employee Relations framework.

Our ideal Candidate

Skills And Experience

• CIPD qualification is desirable but experienced candidates will be considered.
• Proven experience of managing complex employee relations cases and full and detailed understanding of HR policies and employment legislation.
• Experience of working in a fast paced, high volume caseload organisation.
• Experience of creating and delivering training in the effective management of ER issues
• Experience in clinical environment where CQC/Care Inspectorate regulations have been in force (Desirable)
• Knowledge of Employment Law and its practical application.
• Knowledge of ER procedures and processes - Early Conciliation, Employment Tribunals, Discrimination.

Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

Interested and want to know a bit more?

To find out more about our charity check out: https://www.youtube.com/watch?v=Z-zYkoj7x8s

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.