Sovereign & Bale
Employment Advisor
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Employment Adviser
Location: Redruth/Truro
Salary: £28,000 - £30,000
The Role
The role of Employment Advisor requires a tenacious, highly organised, motivating, and innovative individual, able to work in a fast-paced target-driven environment to support people with multiple barriers to move into sustainable employment.
Our Employment Advisors are highly self-motivated individuals who manage a caseload of participants to empower them in sustained employment. With a positive can-do attitude, they are adept at brokering and sustaining exceptional relationships through reverse marketing with a myriad of employers and community organisations and stakeholders, selling the benefit of work, whilst always putting the participant at the heart of every opportunity they create.
Employment Advisors work in a fast-paced target-driven environment, where prioritisation of their own workload and exceptional time management skills are demonstrated daily to ensure effective caseload management, working to deadlines, and achieving both KPI and target expectations in a peripatetic setting in the communities they work.
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Main Duties and Responsibilities
Taking Ownership
- Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers, and creating tailored action plans to progress them into employment.
- Delivering personalised, one-to-one guidance to participants, including CV writing, interview preparation, and skills development.
- Meeting and exceeding performance targets and Key Performance Indicators (KPIs).
Working Together
- Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work.
- Engaging with local employers to identify job opportunities.
- Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges.
- Promoting the Restart Scheme within the community, raising awareness of its benefits and impact.
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Being Fair, Open, and Honest
- Providing inclusive support and advice to people from all backgrounds.
Essential
- Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities.
- Experience of working in a customer-facing environment (i.e., Customer Services, Hospitality, Social Care, Sales).
- Experience of working in a fast-paced, performance target-driven environment.
- Willingness to travel locally (e.g., to meet customers/employers).
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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