Walsall Council
Empty Homes Officer- EE08426
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Empty Homes Officer - Ref: EE08426
Grade: G7 (£35,412 - £38,220)
Hours: 37 hours per week
Term: 2 year fixed term contract
Our Service & Main Purpose of the Role
Our Housing & Customer Engagement Service area covers a wide remit including Private sector team, homelessness and housing options, asylum seeker and refugee, Gypsy and Roma Traveller, affordable housing and policy. We are looking for a proactive and confident Empty Homes Officer to help bring long-term empty properties across the borough back into use. This is an important role helping to improve housing supply, neighbourhood conditions, and community wellbeing.
We have Cabinet approval to bring a number of identified long-term problematic empty properties into use, including by way of Compulsory Purchase Orders (CPOs) where agreement cannot be reached for the property to be otherwise returned to use imminently. There is therefore a focus for this role to continue with our successful approach of the use of CPOs.
The successful candidate will work directly with property owners, residents, internal services, and external partners to identify practical solutions for returning empty homes to occupation. This will include carrying out property visits, investigating ownership and property condition, providing advice, negotiating with owners, maintaining accurate records, and supporting appropriate enforcement action where required.
This is a varied and rewarding opportunity for someone who can work independently, manage a caseload, handle challenging situations professionally, and contribute to positive outcomes for local communities by helping to reduce the number of empty homes in the borough.
Key Requirements of the Role
- Relevant housing, building, or construction qualification at degree or equivalent level, or significant previous experience in a similar local authority housing enforcement role.
- HHSRS certification or evidence of relevant HHSRS training.
- Knowledge of private sector housing legislation and empty homes enforcement.
- Experience of property inspections and empty homes investigations.
- Ability to negotiate, problem-solve, and manage challenging situations.
- Experience of enforcement action, formal notices, and evidence preparation.
- Strong communication, record keeping, and report writing skills.
- Ability to work with partners and stakeholders to deliver outcomes.
- Relevant housing, building, or construction qualification, or equivalent experience.
- A valid UK Driving Licence is essential.
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Our Offer to the Successful Candidates
- We will pay your applicable professional annual membership fees.
- You will be part of a forward-thinking and supportive team.
- Smart working – you will work in ways that gets the best outcomes.
- Generous Annual Leave Entitlement (24 days holiday per annum + Bank Holidays).
- Flexi time – being able to accrue up to 3 additional flexi leave days in a 13 week period.
- An attractive Local Government Pension Scheme.
- An opportunity to join a savings salary sacrifice scheme.
- Training and progression opportunities dependent on your qualification and performance.
This post is based on working from home, visiting site, and from the office depending on the needs of the service.
You will be joining a friendly team committed to providing safe and healthy housing. At Walsall, we embrace teamwork and personal development, and you will have the opportunity to develop your skills.
For further information about this role, please contact Carol Jones (Manager - Housing Standards) via email: Carol.Jones@Walsall.gov.uk.
Closing date: 15th September 2026
View Job Description and Employee Specification: https://uat-ace-walsall.pantheonsite.io/sites/default/files/2026-09/Approved%20JDES%20Empty%20Homes%20Officer%20.pdf
Important Note:
When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities, and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet: https://go.walsall.gov.uk/sites/default/files/2023-12/Information%20for%20Applicants%202023_0.pdf for further information.
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We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.
At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your ‘Supporting Information’ – reflects your own voice.
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits: https://go.walsall.gov.uk/jobs-and-careers-/benefits-of-working-for-us. Working arrangements in most jobs are flexible (you may work flexitime, full or part time, and job sharing is usually available), and you can expect generous holiday entitlements, a first-class pension scheme, and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston, and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment. To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite: https://go.walsall.gov.uk/children-and-young-people/social-work-recruitment to find out more about joining Walsall Council as a Children's Social Worker.
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