EMS Coordinator

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Responsible for collecting, analyzing and reporting quality assurance data related to pre hospital emergency care given by service area providers. Elicits cooperation of emergency care providers in enhancing emergency care, or in resolving problems identified in quality assurance analyses. Coordinates and implements remedial and continuing education programs for emergency medical services squads. Participates as the ED Liaison to the Community Relations Department.

Responsibilities And Duties:

• Maintains a safe and therapeutic patient care environment.
• Demonstrates competence in providing care and services to patients based on the patients age specific and/or functional needs.
• All employees shall abide by the Health Insurance Portability & Accountability Act HIPA a regulations, which help protect the privacy, security, & confidentiality of patient health information.
• Responsible for ensuring that personal performance reflects the Mission, Vision and Service Pride Standards.
• Collects, analyzes and trends quality assurance data related to pre hospital emergency care given by service area providers. Prepares related care reports for review during monthly Performance Improvement Reviews with special attention to all cardiac arrests, severe trauma and any protocol deviations.
• Communicates findings to Emergency Medical Services providers. Provides advice and guidance, or elicits their cooperation in enhancing delivery of emergency medical care in compliance with national standards for quality, efficiency and safety.
• Coordinates and implements remedial and continuing education programs, for surrounding Emergency Medical Services providers, in cooperation with education professionals, medical staff, and emergency care providers. Coordinates semi-annual EMS pre-hospital skill reviews and maintains skill records.
• Participates in evaluating and revising treatment protocols to enhance delivery of prehospital patient care and ensure compliance with applicable standards and regulations. Oversees implementation of revised protocols through provision of appropriate training and monitoring of services provided.
• Maintains cooperative-working relationships with E. D. physicians in order to identify and resolve problems related to area operations or barriers to delivery of care.
• Works cooperatively with Emergency Medical Service coordinators and staff in evaluating and improving delivery of emergency services and educational programs, and responding to concerns or complaints.
• Promotes and maintains positive community relations through timely responses to questions or concerns, and investigation and effective resolution of it.
• Develops proposals for new ED services upon request, coordinating any related research activities.
• Participates as the E. D. Liaison to the Community Relations Department.
• Performs other duties as assigned, some of which may be essential to the job.
• Facilities monthly EMS Education. Providing continuing education hours, to pre-hospital providers and maintains educational records as per the Ohio Department of Public Safety guidelines.
• Maintains approved continuing education site number in accordance with the Ohio revised code, section 46 7 5 through the Ohio Department of Public Safety.
• Representation to Environment of Care and the Emergency preparedness management subcommittee.
• Representation to Local Emergency Planning Committee and exercise design subcommittee.
• Representation to North Central EMS Council. Protocol subcommittee.
• Oversees ED Department orientation process of NA/TECH/Paramedics to provide consistency. Assists with transition from pre-hospital Paramedic to Emergency Department Paramedic.
• Collaborates with ED Staff Educator to provide initial and ongoing ED Department competencies for NA/TECH/Paramedics.
• Key facilitator for EMS WEEK, the 3rd week of May each year. Coordinates all activities surrounding this week, including: Extra educational opportunities, daily refreshments both in EMS report room and to each station to encounter each shift at least once. Organizing the EMS Breakfast which is open to elected city and council officials, Physicians, Nurses as well as law enforcement from the City Police department, Sheriffs office and Ohio State Patrol.
• Maintains regional ACLS facility status for designated care site(s). Facilitate monthly ACLS provider level education to healthcare providers including Physician level. Including two instructor levels and 1 Physician only course annually.
• MGH contact for central Ohio Trauma system COTs. Regional Hospital Emergency Preparedness committee. Complies with deliverables required to maintain eligibility through Ohio Hospital Association OH a and Ohio Department of Health OD h . Federal resources services administration HRS a grant monies to assist the development of a regional medical response system. RMR s.
• Facilitate quarterly meeting for each skill mix to include 4 NA/Tech and 4 Paramedics per year.
• Monitors tracking system for mode of arrival accuracy.
• Attends bi-monthly ED Service meeting to update ED Physicians on incoming patient by EMS. Update on trends found during CQI.
• Facilitates Tri-Rivers Career Center Public Safety hospital orientation to include the ED, ICU, OB, Pads, Mental Health and OR. Oversees clinical rotation schedule. Attends annual Paramedic graduation ceremony.
• Attends County Fire Chiefs Association meetings quarterly.
• Provide CEU to individual EMS agencies as requested.
• Actively participates in county and state organizations of emergency medical service providers. Serves as a resource in evaluating current and proposed legislation affecting the provision of emergency medical services.
• Maintains clinical and management expertise and professional knowledge through appropriate continuing education activities and self-directed practice