You might thrive in this role if you:

• Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments.
• Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.
• Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases.
• Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.
• Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base.
• Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.
• Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real time questions while maintaining clarity, ownership, and momentum.
• Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities.
• Are personally committed to fostering the safe and responsible evolution of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.