Kingston University
End User Computing Solutions Analyst
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This is a full time, permanent position with a starting salary of £39,407 per annum.
Interviews are expected to be held on 17th September 2026.
For informal enquiries, please contact Mark West, Workspace Platforms Manager.
The Role
High-performing End User Computing services are central to the user experience and IT services is at the heart of delivering digital services to over 20,000 students and 1,900 staff.
IT Services are looking to recruit a EUC analyst to work in the day-to-day development and management of Kingston’s EUC services and associated infrastructure. The focus of the role will be to support the Windows and macOS platform leads in delivering the respective services. The role will also play key part in maintaining the catalogue of applications that support the teaching and research activities carried out across the organisation.
The role will also assist in ensuring that the designs, standards, and policies are in place to ensure our EUC services are fit for purpose and fit for use, to enable the University deliver in its strategy enabled state-of-the-art Digital services.
The Person
You should have a strong technical background in supporting a range of EUC related technologies including virtual desktop infrastructure, desktop management, OS and application patching technologies, application delivery tools including application virtualization tools & digital experience tools. You should also have a strong skillset in supporting a wide range of hardware devices and software applications.
The successful candidate is likely currently in a second-line support role and is looking to further their career by moving into a third-line role and utilising the experience gained to have a wider organisational impact.
You will be a self-motivated, vibrant, and dynamic individual who is able to challenge and influence others, develop, and maintain collaborative working relations across IT and non-IT departments.
High level, proven interpersonal and communication skills are essential, as is the ability to lead and motivate internal teams and vendors alike.
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You will be able to convey technical subjects to non-technical stakeholders at any level as well as building effective relationships across all levels of the organisation.
You should be a detail-oriented individual with a can-do attitude, capable of working in a fast-paced environment while delivering high-quality results. Strong organisational skills and a collaborative mindset are essential, as is the ability to quickly adapt to new technologies.
Directorate/Function
The Directorate for Finance, HR, and Infrastructure plays a critical role in shaping and supporting the University’s strategic and operational success. With a focus on excellence, efficiency, and people-centred practices, it delivers vital services that influence the daily experience of staff and students while enabling long-term institutional growth. These services span financial management, workforce development, and the maintenance of both physical and digital infrastructure - ensuring the University’s operations and ambitions are fully supported. With a clear focus on service quality, innovation, and people-first practices, the Directorate operates in close partnership with academic faculties and senior leadership to ensure institutional goals are achieved. It is driven by a commitment to excellence, service, and sustainable progress, promoting a culture where collaboration, innovation and transformation thrive. This is an opportunity to join a proactive, solutions-focused team whose work directly contributes to the University’s continued success.
Why Join Us?
We offer a range of benefits, including:
- 35 days annual leave
- Generous pension scheme
- Employee Assistance Programme helps with any work-related problems having a wider impact on your life and gives you access to the savings centre
- Discounts on Perks a Work
- Course fee waiver scheme and discounted courses across the University
- Learn new skills with priority access to thousands of courses via LinkedIn Learning
- Season ticket loans up to £10,000 to help you spread the cost of commuting and get the best value for money
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We are a place-based organisation, proud of our location in Kingston and the civic role we play in our community. Our campuses inspire collaborative, innovative and creative communities. Being present on campus is important to us because it helps us to create a sense of belonging for both our staff and students. Therefore, staff are expected to be on campus for the majority of their working week.
Kingston University values
As an employee of Kingston University you are expected to work to our values framework. Our values underpin everything that we do, they shape how we interact with each other; how we support our students; and how we achieve our strategic objectives.
- Inclusive: to value the diversity of students and staff, treating them respectfully.
- Innovative: to apply new methods or ideas to facilitate progress.
- Ambitious: to pursue excellence for oneself, the university and our communities.
- Enterprising: to recognise and act on opportunities.
Our commitment to Equality, Diversity and Inclusion
Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students’ identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities.
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.
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