Dorset County Hospital NHS Foundation Trust
Endoscopy Admissions Officer
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Role of an Admissions Officer
The role of an Admissions Officer is to arrange and manage the admission dates for patients having an elective procedure. This covers the end-to-end process from the point that a clinician decides to add a patient to a surgical waiting list, through to the patient being admitted to hospital.
Coming into hospital is a stressful time for the patient and their families, so a friendly, warm, and patient-centred approach is at the heart of this role. It is a fast-paced job, so you will need to be organised with good communication skills.
Working Hours
The office is open from 8 am until 6 pm, Monday to Friday. Having a balanced home and work life is important, so we offer a flexible approach to working arrangements.
Team and Training
The Access team are a diverse team covering a variety of administrative functions across the Trust as a whole. We offer full training and support both whilst you learn the role and once fully trained and working independently, within a supportive and approachable team.
You will need to be committed to your training. In exchange, we can offer further opportunities for future training and development.
Responsibilities
The Admissions Department is looking for a motivated, organised individual. You will work as part of this team to ensure that patients are admitted to hospital in a timely and efficient manner, making the process as smooth as possible for patients and clinicians.
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The role of an Admissions Officer requires you to have your own area of responsibility following a successful probation period. During your first 6 months, you will learn specialties within the Department. Full training will be given in order that you are fully competent in processes and work within policy & procedure guidelines.
Requirements
The successful candidates must have up-to-date keyboard skills, experience of dealing with members of the public, and recent clerical experience. A proven ability to be flexible in responding to changing situations is essential.
About Us
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.
Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
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Application Guidance
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful, and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
Contact
For further details / informal visits contact:
- Name: Michelle Taylor
- Job Title: Service Delivery Manager
- Email Address: michelle.taylor125@nhs.net
- Telephone Number: 01305 253724
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