Endoscopy Clinical Quality & Governance Manager

The Endoscopy Clinical Quality & Governance Manager is responsible for the leadership, development, and oversight of the Endoscopy clinical governance, quality assurance, and patient safety framework. The post holder will provide expert professional leadership in governance, risk management, audit, quality improvement, JAG compliance, workforce competency, and professional standards, ensuring the delivery of safe, effective, and high-quality patient care.

Working collaboratively with the Clinical Operations Manager, Deputy Matron, and Matron, the post holder will influence service development, lead governance and quality improvement initiatives, and provide assurance that Endoscopy services meet Trust, regulatory, and national standards.

• Lead the Endoscopy clinical governance, patient safety, and quality assurance agenda, ensuring effective systems are in place to monitor and improve clinical standards.
• Act as the lead for JAG accreditation, clinical audit, quality improvement programmes, and regulatory compliance.
• Lead the investigation and review of incidents, risks, complaints, and patient feedback, ensuring learning is embedded into sustainable improvements in practice.
• Provide expert professional leadership and assurance on clinical standards, governance, risk management, and patient safety.
• Lead the development, implementation, and review of policies, guidelines, and standard operating procedures in line with Trust and national standards.
• Provide strategic oversight of workforce competency, education, and professional development programmes, working closely with Band 6 Clinical Educators.
• Analyse governance, quality, and performance data to identify trends, risks, and opportunities for service improvement.
• Work collaboratively with the Clinical Operations Manager, Deputy Matron, Matron, and multidisciplinary teams to support service development and continuous improvement.