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Airedale NHS Foundation Trust

Endoscopy/ U.I.U. Ward Clerk (Band 2)

Bradford
Posted 1 day ago
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Job Description

To provide an efficient and high-quality ward-based clerical service supporting the staff responsible for inpatient care. Emphasis should be placed on confidentiality and efficiency; remaining calm, courteous, and professional at all times.

Job Details

Two part-time posts available

Post 1

  • 32.5 hours per week
  • Monday - Friday 9am-4pm
  • 30-minute lunch

Post 2

  • 24 hours per week
  • Monday, Tuesday, Thursday - 8:30am - 3pm
  • Friday - 10:30am-5pm
  • Wednesday - Day off
  • 30-minute lunch

Post holders will be required to be flexible to cover annual leave with notice.

Responsibilities

  • Welcome patients & visitors into the clinical area, maintaining a courteous & professional manner at all times.
  • Handle telephone calls & face-to-face enquiries from relatives, hospital staff & members of the Public in a constructive & sympathetic manner referring to the appropriate person where necessary.
  • Use computer skills & other clerical activity to perform the correct procedure for admission, discharge, transfer & make arrangements for follow-up appointments in the manner laid down by the Trust.
  • To be responsible for any information entered onto the computer whilst carrying out the duties required by the Trust & maintaining confidentiality.
  • Report any errors, duplications, or omissions in patient information to the appropriate department & carry out the correct procedure to rectify the problem as per Trust policy.
  • Ensure that patients’ medical records are available on the ward, obtaining these where necessary from other departments according to Trust policy. Ensuring notes are traced to the correct location.
  • Ensure patient confidentiality/privacy is maintained at all times in accordance with Trust policy.
  • Ensure all case notes are kept in good condition in accordance with trust policies, whilst notes are in the care of the ward.
  • Carry out daily maintenance of the ward medical notes trolley, ensuring that notes are kept tidy at all times, & photocopy relevant Trust documentation to ensure an adequate supply is available for ward use.

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Benefits

We are delighted to offer a wide range of benefits to employees including:

  • Cycle to Work
  • Travel Scheme
  • Childcare Vouchers with Salary Sacrifice
  • Onsite Nursery
  • Buying and Selling Annual Leave
  • Car Leasing
  • Employee Assistance Programme
  • Employee Health and Wellbeing
  • Extensive Reward Scheme
  • Counselling Service
  • Financial packages including Vivup and Wagestream
  • Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.

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Our Values

We understand that it’s down to the hard work, effort, and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective, and caring work environment. Our values are part of our DNA, which are:

  • Committed to Quality of Care
  • Compassion
  • Working together for patients
  • Improving Lives
  • Everyone Counts
  • Respect and Dignity

Got questions before you apply, please contact the recruiting manager to find out more.

For further details / informal visits contact:

Name: Samantha Butterfield

Job title: Endoscopy Admin Manager

Email address: samantha.butterfield@nhs.net

Telephone number: Please email.

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Skills

Clerical Support
Patient Administration
Confidentiality
Communication Skills
Computer Literacy
Medical Records Management
Telephone Handling
Appointment Scheduling

Location

Bradford, England, United Kingdom

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