Energy Operations Manager

We understand that candidates have varying experiences, and it is unlikely that all aspects of the role description will be an exact match. Please do not be deterred if that is the case – we would still welcome your application if you are passionate about our vision and have relevant experience.

Experience and skills required

• Experience in an operational, project management, or team leadership role within the energy, sustainability, or related technical services sector, with a demonstrable ability to manage multiple workstreams, priorities, and responsibilities simultaneously.
• Genuine technical credibility in energy consultancy delivery, with demonstrable experience leading or delivering technical energy workstreams such as ESOS assessments, Heat Network Regulations compliance, or similar statutory and advisory programmes.
• Experience leading, managing, or mentoring a team of technical professionals, with the ability to provide clear direction, support individual development, and foster a collaborative and high-performing team culture.
• Strong commercial awareness, including experience of financial reporting, performance management, and commercial oversight within a team or business unit context.
• Experience managing client relationships, with the ability to act as a credible operational point of contact and manage escalations effectively.
• Experience scoping, pricing, and commercially structuring consultancy or analytical workstreams within a professional services or managed services environment.
• Experience managing subcontract or third-party resource within a delivery or consultancy context, with the ability to set clear expectations and maintain delivery and quality standards.
• Strong communication and stakeholder management skills, with the ability to represent functions confidently at a senior level and communicate complex technical and commercial concepts clearly.
• Excellent organisational and planning skills, with the ability to manage competing priorities, deadlines, and workstreams across a fast-paced operational environment.
• Understanding of integrated energy and utility management service models, with the ability to see how individual delivery workstreams contribute to a broader client relationship and service journey.
• Eligibility to work in the UK.

Key responsibilities

• Lead the day-to-day operations of our Energy Management division, ensuring projects are planned, resourced, and delivered on time, to a high standard, and with an exceptional client experience.
• Manage and develop a team of technical specialists and function leads, creating a collaborative, high-performing environment where people can thrive.
• Oversee the delivery of energy consultancy services, including ESOS, Heat Network Regulations, and wider compliance, analysis, and advisory programmes, providing technical leadership and hands-on support when required.
• Drive operational excellence by improving processes, managing workloads and capacity, and working with our Technology team to embrace AI and digital innovation that enhances productivity and service delivery.
• Take ownership of the commercial performance of your functions, monitoring revenue, utilisation, margins, and project performance while supporting pricing, forecasting, and business growth.
• Build strong relationships with clients and internal stakeholders, acting as a senior point of contact and ensuring seamless collaboration from sales through to delivery.
• Champion a positive Health & Safety culture, ensuring safe working practices, compliance, and effective management of subcontractors and site-based activities.
• Contribute to the strategic direction of the Energy Management division, using operational and financial insights to support decision-making, continuous improvement, and the growth of our services.

Benefits

As well as our values-led and inclusive culture, we also have a great benefits package:

• 25 days annual leave increasing to 28 days with length of service (+ bank holidays)
• Option to buy / sell up to 3 days holiday each year
• Contributory pension scheme (5% Matched)
• Life insurance
• Private medical insurance
• Enhanced family leave policies
• Award-winning employee assistance helpline and online GP service
• Cycle to work and EV car scheme
• Annual railcard
• Annual flu jab and eye test
• A professional development and sustainability allowance
• 2 x sustainable holiday travel days
• 1 day off paid each year to volunteer for a charity of your choice
• Up to one professional membership fee paid for by the Company each year
• Reward for introductions scheme

Interested? If you are interested and think you can help us achieve our mission to net zero, we would love to receive your application. If you have any queries regarding the role before applying, please contact us at careers@optimised.net.

Recruitment agencies

At Optimised, we have selected agencies who we work with and will not consider CVs or speculative proposals from any agencies outside of this and therefore we kindly request you not to contact us.

Any CVs received from any agency which is not nominated to work for this specific position, and which are not received via our internal ATS, will be considered as unsolicited and the property of Optimised, with no obligation to pay agency fees.

We are committed to creating an inclusive and flexible working environment that promotes diversity. We encourage you to apply even if you may not have all the experience listed in the advert or seeking an alternative working pattern. We recognise that talent comes in various forms, and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone.

If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best - please let us know so we can talk about how we can best support you and make any adjustments that may be needed. In your application, please feel free to note which pronouns you use.