Hestia Charity
Engagement Coordinator
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We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Engagement Coordinator to play a pivotal role in our Volunteering Service at our London head office.
Sounds great, what will I be doing?
As an Engagement Coordinator, you will coordinate and develop a diverse programme of volunteer-led activities, including Hestia's choir and online groups, workshops, and learning opportunities, to enhance wellbeing, social connection, and engagement for service users. You will organise schedules, events, communications, and logistics, while supporting volunteers to deliver safe, inclusive, and high-quality sessions. Working closely with staff, service users, and external partners, you will encourage participation, gather feedback, and use outcomes data to drive continuous improvement. You will also recruit, train, supervise, and support volunteers, maintain accurate records and reports, promote volunteering opportunities, build positive relationships across the organisation, and contribute to the ongoing success and development of volunteering programmes.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
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In this role, you will need excellent organisational and project management skills, with the ability to coordinate multiple activities, priorities, and stakeholders effectively. You will be confident in providing professional, supportive, and empowering guidance to volunteers, service users, and colleagues, while building positive relationships through a warm and approachable manner. Experience supervising volunteers or staff is desirable, although not essential. Strong IT skills are required, including proficiency in Microsoft Word, PowerPoint, Excel, Access, and Outlook, alongside good literacy, numeracy, and evaluation abilities. You will also have an understanding of the cultural, social, and health issues affecting service users, strong partnership-working skills, and a sound knowledge of safeguarding responsibilities and best practice.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
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We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
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