Client leadership & customer success

• Provide clear, structured and regular reporting to clients, covering project status, risks, issues and key decisions.
• Take ownership of challenging client situations, bringing together the right people to resolve issues quickly while maintaining strong relationships.
• Build trusted relationships with finance leaders and become a long-term partner throughout the client lifecycle.
• Act as the senior day-to-day client contact across assigned engagements, ensuring expectations, decisions and delivery priorities remain aligned.
• Support RFP responses, proposals and sales cycles, bringing practical delivery insight into solution shaping.
• Identify and develop opportunities for additional projects and services within existing accounts.
• Build a strong understanding of client priorities and use this to support account planning and long-term growth.

Practice development & leadership

• Conduct regular team check-ins, providing coaching, mentoring and guidance to support the development of junior team members.
• Work with EMEA leadership to continually improve our delivery methodology, customer success approach and operational excellence.
• Act as a custodian of VantagePoint's quality standards and values, helping ensure every client engagement reflects the professionalism, consistency and high standards we expect across the business.

What we're looking for

• Hands-on experience delivering technical software implementations, ideally within a finance function.
• Proven project management experience within a technology environment, with a preference for EPM or CPM solutions (not mandatory).
• Confident using modern project management, collaboration and productivity tools, including Microsoft 365.
• Practical experience applying a structured implementation methodology, covering requirements gathering, design, build, testing and deployment.
• Curiosity and confidence in using AI and automation to improve project delivery, reporting and ways of working.
• Strong written and verbal communication skills, with the confidence to engage clients directly and provide clear advice and constructive challenge.
• Comfortable managing multiple concurrent engagements and priorities in a fast-paced, growing consultancy.
• An interest in working closely with the leadership team and taking ownership in driving new initiatives.
• A genuine enjoyment of building client relationships, growing accounts and working collaboratively across technology partners and internal teams.

Why join VantagePoint

We're an ambitious consultancy that believes great people thrive when they're trusted early, challenged often and supported to grow. If you're looking for a place where your contribution matters, you'll feel at home here.

As one of our fastest-growing practices, EMEA Consulting offers real scope to shape both client outcomes and how the team operates as we scale.

You'll also benefit from:

• Exposure to CFO-level transformation programmes.
• Fast growth, with real responsibility early.
• A strong partner ecosystem, with PM opportunities across multiple technologies.
• A clear progression path.
• Exposure across all areas of the organisation, with flexibility to shape your areas of focus.

What success looks like

Within your first six months

• Build trusted relationships across your client portfolio and internal teams.
• Gain full oversight of your assigned engagements and their governance rhythm.
• Develop a clear view of commercial opportunity across your accounts.
• Establish confident, structured reporting with clients and internal stakeholders.

Within your first 12 months

• Be recognised as a trusted point of contact for a portfolio of clients.
• Show measurable contribution to proposals, upsell or cross-sell opportunities.
• Demonstrate consistent delivery, commercial control and customer success across a portfolio of engagements.
• Take on increasing ownership of complex client situations and commercial conversations.

Benefits

• Competitive salary and performance bonus (OTE).
• Hybrid working.
• Structured training and technical certification across our partner ecosystem.
• Professional development across consulting, AI and automation.
• Private healthcare and wellbeing initiatives.
• Team socials and company events.
• Employee referral programme.
• Clear career progression.

Our values

• Thrive together - we win as one team
• Take ownership - accountability for outcomes, not just tasks
• Quality, every time - consistent, well-judged delivery
• Be human, first - trust, empathy and respect
• Speak with clarity - open, direct, low ego
• Move with intent - decisive, reflective, always improving

If you're looking for a role where you'll take ownership early, work across the full consulting lifecycle and help shape how we deliver as we scale, we'd love to hear from you.