HSBC Global Services Limited
Engineering & Delivery Lead - Risk & Compliance Technology
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Ready to strengthen production resilience for Risk Controls and Regulation Management platforms?
Why HSBC
HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.
The Role
Based in London, this Director level role sits within Group Functions Technology in Risk and Compliance Technology and reports to the R&C Risk Stewardship Enabler Value Stream Technology Lead. You’ll own engineering outcomes for Risk Controls Assessment (RCA) and Regulation Management service management capabilities across a secure, resilient and scalable product and service portfolio.
Working closely with Risk stakeholders and Value Stream-aligned DevSecOps teams you’ll translate business and regulatory priorities into engineerable product outcomes with clear ownership from architecture and backlog through build, release and run. Success means improved production stability and service resiliency across the estate alongside a strong technology control environment aligned to HSBC standards and regulatory expectations. You’ll set modern software delivery ways of working across teams and keep delivery focused on measurable improvements in time-to-market, operational efficiency and risk outcomes. The role involves a wide stakeholder network across Global Risk, Compliance, Procurement, regional technology teams, vendors, Group Functions Technology and Infrastructure.
What you'll be doing
- Own the timely delivery of the RCAs and Regulation Management book of work against agreed milestones and outcomes
- Oversee engineering delivery across the full lifecycle from discovery and architecture through build, test, deployment, production support and continuous improvement
- Embed Agile product delivery with prioritised outcome-led backlogs, effective sprint ceremonies, regular working software demos and frequent business feedback
- Champion DevSecOps and modern SDLC practices including trunk-based development, automated testing, CI/CD, deployment automation, infrastructure as code, observability and secure coding
- Provide hands-on engineering direction across architecture, code quality, APIs, data flows, deployment pipelines, operability, resilience and technical debt
- Strengthen a "you build it, you run it" approach with clear ownership of reliability, controls, incident learning, production observability and service automation
- Establish governance and control processes with DevSecOps teams to improve stability and resiliency across the production estate
- Produce production health and control reporting including OKRs, KCIs and KPIs to highlight risk hotspots and prioritise continuous improvement
- Coordinate major incident escalation and stakeholder engagement where there is potential regulatory, financial or reputational impact
- Develop a diverse, inclusive and psychologically safe culture for the India team aligned to the HSBC brand and values
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What we're looking for
- Bring a proven track record overseeing delivery across a large, globally distributed and heterogeneous technology estate
- Demonstrate technical credibility across architecture, code quality, APIs, data flows, build pipelines, test automation, deployment practices, observability, resilience, operability and technical debt
- Apply substantial experience delivering in complex, regulated technology environments using Agile product delivery and DevSecOps practices
- Show practical capability with Git-based workflows, trunk-based development, automated testing, CI/CD pipelines, deployment automation, release engineering and secure delivery controls
- Evidence experience improving engineering quality and production readiness through clear trade-offs across non-functional requirements, controls and technical debt
- Demonstrate experience reducing hand-offs between build and run through incident learning, automation, reduced toil and continuous improvement in reliability and delivery flow
- Bring experience in Financial Services or another relevant regulated industry
- Apply strong knowledge of RCAs and Regulation Management and/or Risk and Compliance technology domains including operational and regulatory control drivers
- Demonstrate knowledge of ITIL or equivalent service management methodologies or bring equivalent demonstrable experience and apply SRE concepts such as SLIs, SLOs, error budgets and blameless postmortems
- Bring experience managing technology vendors and third parties covering service performance, governance and commercial considerations
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Building service resilience at scale
This is an opportunity to shape how RCA and Regulation Management services are built, released and operated across a complex regulated environment. You’ll work with engineers and senior stakeholders to improve resilience, controls and production outcomes while modernising delivery practices across teams. If you want your work to directly improve stability, reduce operational risk and strengthen the technology control environment this role offers the scope to make that happen. Bring your experience and help build services that stand up to real-world demands in production.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
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