South West Recruitment Ltd
Engineering Despatch Manager
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Industry: Precision Engineering (Aerospace)
Position Type: Full-time | Permanent
Salary: £40,000 per annum (depending on experience)
Weekly Hours: Monday - Thursday 7:30am - 4:30pm & Friday 7:30am - 12:30pm (39 basic)
Overview
We are seeking a highly motivated and organised Despatch Manager to lead our despatch operations within a dynamic and fast-paced precision engineering environment. This is a pivotal role where you will oversee the efficient and accurate delivery of customer orders, ensuring compliance with stringent aerospace standards.
As a hands-on leader, you will manage a dedicated team, coordinate multiple priorities, and act as a key liaison between production, operations, and external suppliers. This role is ideal for someone who thrives under pressure, values precision, and is passionate about fostering a culture of accountability and excellence.
Responsibilities
As the Despatch Manager, your key responsibilities will include:
- Leading and managing the day-to-day operations of the Despatch Department.
- Prioritising workloads to ensure all customer delivery deadlines are met.
- Supervising, supporting, and developing the despatch team to maximise performance.
- Setting clear expectations and maintaining accountability within the team.
- Identifying training needs and supporting ongoing skill development.
- Overseeing the accurate preparation and despatch of all customer orders.
- Ensuring all orders are correctly invoiced and aligned with customer requirements.
- Coordinating and monitoring subcontract treatment processes.
- Maintaining accurate despatch logs, treatment records, and monthly reporting.
- Overseeing stock allocation and organisation within the department.
- Maintaining high standards of housekeeping and FOD (Foreign Object Debris) prevention.
- Proactively communicating with internal departments to avoid delays.
- Responding effectively to changing production and customer priorities.
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Qualifications Essential Skills & Attributes
- Proven leadership experience managing teams in a fast-paced environment.
- Exceptional organisational skills with the ability to manage competing priorities.
- High attention to detail and a commitment to accuracy.
- Confidence in working under pressure while maintaining high performance.
- Strong communication skills across teams and levels.
- A proactive problem-solver with a strong sense of ownership.
- Proficiency in IT systems, including Microsoft Excel and Outlook.
Desirable Experience (Not Essential)
- Background in engineering, manufacturing, or logistics/despatch.
- Experience coordinating subcontract processes or production flow.
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We welcome candidates with transferable leadership experience and the right mindset to excel in this role.
Day-to-Day
- Oversee the smooth running of the Despatch Department, ensuring all operations align with customer and company requirements.
- Develop and support team members to enhance their skills and performance.
- Maintain accurate records and ensure compliance with aerospace standards.
- Communicate effectively with internal teams to ensure seamless workflow and timely deliveries.
- Proactively address challenges and implement solutions to maintain efficiency and accuracy.
Benefits
- Join a high-quality aerospace precision engineering business.
- Take full ownership of a critical operational department.
- Work in a supportive, team-focused environment.
- Opportunity to make a tangible impact on delivery performance and operational efficiency.
- Enjoy a stable role within a growing and well-established company.
If you are a results-driven leader with a passion for precision and a commitment to excellence, we encourage you to apply for this exciting opportunity. Join us and play a key role in driving our despatch operations to new heights.
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