Virgin Atlantic
Engineering Operations Manager
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Engineering Operations Manager
Location: The VHQ, Crawley
Shift Pattern: 4x 07:00 – 19:00, 4x off, 4x 19:00 – 07:00 Contract Type: Permanent Salary: Competitive Closing Date: 6th July 2026
At Virgin Atlantic, we believe in the extraordinary power of people to reshape what’s possible. With our bold ambition to become the most loved travel company, we’re redefining aviation through innovation, inclusivity, and a culture that puts people first. Individuality isn’t just welcomed—it’s celebrated.
Role Overview
At Virgin Atlantic, we’re driven by a passion for delivering safe, reliable, and exceptional flying experiences. We’re seeking an Engineering Operations Manager to take on a critical leadership role across our global network, ensuring aircraft operate safely and efficiently.
As a core member of the Engineering Operations leadership team, you will:
- Oversee day-to-day engineering operations, ensuring aircraft depart safely and on time.
- Lead operational decision-making, manage technical teams, and deliver short-term maintenance planning.
- Drive performance, safety, and customer experience.
- Lead and develop a high-performing Technical Operations team, maintaining world-class standards across global Engineering Operations.
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Key Responsibilities
- Lead operational control and decision-making, including AOG (Aircraft on Ground) recovery and disruption management.
- Oversee the immediate maintenance planning window, ensuring compliance and operational efficiency.
- Provide 24/7 technical and operational leadership, with support for crisis and disruption management.
- Maintain focus on safety, regulatory compliance, and risk-based decision-making.
- Collaborate cross-functionally with Engineering, Flight Operations, and wider business teams.
- Manage team performance, development, and engagement.
- Drive continuous improvement through root cause analysis and reliability initiatives.
- Ensure accurate reporting, delay attribution, and cost control.
Requirements
- Proven leadership experience in an aviation engineering or technical operations environment.
- Strong knowledge of EASA, CAA, and airworthiness regulations.
- Specialist skills in operational decision-making under pressure, with a focus on safety and customer impact.
- Excellent communication and stakeholder management skills.
- An analytical mindset, capable of interpreting complex data and driving data-driven insights.
- EASA Part 66 B1/B2 Licence or a Degree/HND in a relevant engineering discipline.
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Our Shared Values
Our customers—and our colleagues—come from all walks of life. At Virgin Atlantic, we’re committed to equality and inclusion, and we proud to be an equal opportunity employer. We actively welcome and encourage applications from all backgrounds.
Inclusivity is at the heart of everything we do. We celebrate and embrace the unique differences that make each colleague special—whether by age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs.
Together, we ensure everyone at Virgin Atlantic can be themselves and know they belong.
Supporting Your Journey
To make applying to us as accessible as possible, if you’d like additional support or accommodations at any stage of the recruitment process, please reach out to our team:
Email: recruitment@fly.virgin.com
We’re here to support you—because we believe everyone deserves to make the journey with Virgin Atlantic on their own terms.
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