Infrastructure Support

• Coordinate infrastructure upgrades, including obtaining estimates, sourcing items, working with contractors and Facilities and Maintenance, and monitoring progress and outcome of upgrades.
• Submit work orders for repairs, etc. needed in departmental spaces and monitor work order progress.
• Processing infrastructure-related invoices with suppliers or service providers.
• Perform other duties as assigned.

Required Qualifications

Education and Experience

• Education: Graduation from high school with extensive courses beyond high school equivalent to one or two years of college or business school. Bachelor’s degree preferred.
• Experience: Three years of increasingly responsible related experience. Experience with, or ability and willingness to learn, basic aspects of technical and accounting software.
• Licenses/Certifications: Possess and maintain a valid driver’s license and driving record acceptable to the College’s automobile insurance carrier.

Knowledge, Skills, and Abilities

• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
• Thorough knowledge of English grammar, spelling and punctuation.
• Ability to interpret, communicate and apply policies and procedures. Working knowledge of or ability to quickly learn College infrastructure, policies and procedures.
• Demonstrated ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines, as well as the ability to complete long-term projects.
• Computer skills (Mac and PC) and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, forms, on-line systems, Internet as well as online calendaring and email.
• Ability to adapt to new software for purchasing, approvals, database creation/management, and accounting as needed.
• Ability to recognize and prioritize opportunities to improve program functions. Requires use of independent judgment.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Knowledge of basic business mathematics and accounting procedures. Technical ability to maintain multiple accounts, monitor purchase agreements, contracts, and other accounting matters using various software.

Remote Work Eligibility

• Category B: All staff positions, regardless of remote work eligibility, require an initial 30-calendar-day on-campus work period. Based on an evaluation by the supervisor and area Vice President, this position is classified as Category B as defined in the College’s Remote Work Policy, with occasional ad-hoc remote work flexibility (as needed). Your approved remote work arrangements under Category B allow for up to one remote work day per week during the academic year and up to one remote work day during the non-academic year. Please note these days may vary depending on departmental and College needs.
• Hours: Regular office hours are 8:00 a.m. to 5:00 p.m. However, days and hours may vary due to the needs of the department or the College.
• Classification: This is a non-exempt, full-time, regular, benefits eligible, position.
• Salary: $27 - $30 an hour.
• Reports To: This position reports to the Engineering Department Senior Manager.

Additional Information

• This job description defines the essential job duties of the position. Harvey Mudd College expects that employees hired for this position can perform the essential functions of the job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act.
• Regular employment at the College is for no specified period; conditions and status of employment (hours, pay, title, duties, etc.) are subject to change at any time. Employment is at-will and employees, and likewise the College, are free to end the employment relationship at any time, for any reason, with or without notice or cause, unless otherwise prohibited by law.
• Harvey Mudd College is an Equal Opportunity Employer. Qualified applicants will be given consideration for employment without regard to age, race, gender, national origin, sexual orientation, protected veteran’s status, disability, or any other characteristics protected by applicable law.