Enhanced Passenger Assistant

A Disclosure and Barring Service (DBS) check against the Children’s or Adults’ barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy.

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job Description

Job purpose

Passenger transport is responsible for the provision of a safe transport service to the most vulnerable clients; older people, children who are in care and adults, children and young people with varying degrees of learning, emotional and/or physical difficulties.

Responsibilities

• To attend to the passengers’ personal needs, hygiene, first aid and wellbeing.
• To support passengers who may have complex medical needs and who may need emergency medical support.
• To communicate with passengers who require additional support with communication, including those passengers who use a mechanical system. The postholder may also be required to use British sign language, PECS cards and or Makaton.
• To use equipment as directed by the driver to support passengers.
• To support passengers who because of their physical needs may need to be transported in wheelchairs.
• To protect and distract passengers who may harm themselves or others whilst been transported.
• To supervise and support pupils ensuring their health, safety and wellbeing.
• To establish good relationships with all passengers and colleagues, acting as a role model and being aware of and responding appropriately to individual needs.
• To ensure the inclusion and acceptance of all pupils.
• To be aware of pupil problems and report any concerns to a responsible officer (parent/carer/school staff)
• To complete and provide passenger information as requested by a Supervising officer.
• As and when required to supervise a Passenger assistant on a lower grade, to ensure health, safety and welfare of passengers is met.
• To be aware of and to comply with policies relating to safeguarding, health and safety, data governance to report any concerns to a supervising officer.
• To support the council values.
• To attend and participate in relevant meetings, training and learning and development activities.
• Post-holders are required to attend a minimum of five days training per year.

Qualifications

• Basic numeracy and literacy skills.
• To be willing to undertake and complete the pass the PATS PLUS training course within six months of appointment.

Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the following essential requirements.

Method of Assessment will be through one or more of the following Application Form, Test, Interview, and Certificate

Behavioural And Other Characteristics Required

• Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
• Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
• Able to understand and observe Leeds City Council equality and diversity policies.
• Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
• Willingness to actively participate in training and development activities.
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• Participate in appraisal, training, and development activities.
• Be aware of and comply with Leeds City Council policies and procedures.
• Be aware of and support difference ensuring equality for all, working in an anti-discriminatory manner, upholding, equality & diversity.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.

The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.