Thames Valley Police
Enquiry Officer (Two Posts)
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Two posts – one 37 hours per week and one 36.5 hours per week.
An opportunity has arisen for a PIP1 accredited investigator to join Criminal Justice Services in our busy traffic department. You will be responsible for investigating low-level traffic matters reported by members of the public via our Single Online Home portal and/or offences committed arising out of minor road traffic collisions where damage has been caused or minor injuries sustained. An ability to obtain statements and complete casefiles to National File Standard is essential as is an interest in traffic related matters. Good communication skills are required as you will be required to liaise with members of the public in person or on the telephone in order to communicate outcomes.
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You will be educated to A-Level standard or equivalent with proven customer service skills and the ability to engage effectively with people at all levels. The ability to work quickly and accurately under pressure is essential as well as the ability to learn and use IT packages effectively. You will be able to prioritise and manage your own time, have recent and relevant experience in an investigator type role together with an understanding of relevant legislation.
You must have the capability to travel to different locations across the force; due to this a full UK driving licence is considered essential.
As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 24 days annual leave per annum, pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. For more information on our benefits, please visit the supporting you page, via the link at the bottom of the advert.
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If you have any queries please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 23877. We will endeavour to respond to your query as quickly as possible.
Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.
The closing date for enquiries and receipt of completed applications is Sunday 27th September 2026.
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