University Hospitals Coventry and Warwickshire (UHCW) NHS Trust
ENT Healthcare Support Worker
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A Band 3 Healthcare Support Worker in Ear, Nose, and Throat (ENT)
A Band 3 Healthcare Support Worker in Ear, Nose, and Throat (ENT) assists clinicians in outpatient clinics and community settings. Key responsibilities include preparing clinic rooms, chaperoning during examinations, sterilizing equipment, and performing delegated clinical and administrative duties to support the multidisciplinary team.
Core Duties Typically Include
- Clinical Assistance: Chaperoning during ENT consultations and minor procedures, and supporting patients before, during, and after their clinic visits.
- Delegated Clinical Tasks: Carrying out clinical observations (such as blood pressure and temperature), venepuncture, taking swabs, and potentially performing specialized under-supervision tasks like smell testing.
- Equipment Decontamination: Following strict infection control policies to decontaminate, clean, and manage clinical instruments and scopes used in ENT procedures.
- Clinic Management: Preparing examination rooms, maintaining clinical stock levels, and ensuring a smooth, efficient clinic workflow.
- Administrative Duties: Updating patient records, managing appointment outcomes, and safely escalating any patient concerns to a registered nurse or doctor.
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Please be advised that sponsorship is not eligible for this post.
Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.
Core Duties Typically Include
- Carrying out clinical observations (such as blood pressure and temperature)
- Venepuncture and cannulation
- Taking swabs
- Performing specialized under-supervision tasks like smell testing and / or microsuction.
About University Hospitals Coventry and Warwickshire NHS Trust
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
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We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence® - University Hospitals Coventry & Warwickshire
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Contact Information
For further details / informal visits contact:
- Name: Yvonne Williams
- Job title: ENT CNS
- Email address: Yvonne.Williams3@uhcw.nhs.uk
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