parcelLab
Enterprise Account Executive (EMEA)
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At parcelLab, we help leading retailers turn post-purchase moments into experiences customers remember, and come back for. Our platform is used by brands like John Lewis, AllSaints, Yeti, H&M and IKEA to power post-checkout communication, drive retention, and build long-term loyalty.
We’re hiring an Enterprise Account Executive to join our EMEA sales team (UK-based, London preferred). This is a true enterprise role: complex sales cycles, senior stakeholders, and high-value deals with some of the most sophisticated retailers in the region.
The role
You’ll own a set of strategic enterprise accounts and run end-to-end, value-led sales processes — from early discovery through to close.
- Engage in high-impact multi-threaded opportunities with senior stakeholders across CX, e-commerce, marketing, IT and procurement, partnering closely with SDRs, Marketing, Solutions Consulting and Customer Success.
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This is a role for someone who likes ownership, cuts through complexity, and is comfortable figuring things out as they go.
What you’ll do
- Build and own a healthy enterprise pipeline across a defined region or account set
- Lead senior-level, consultative conversations focused on business outcomes
- Run deep discovery and translate customer challenges into clear value stories
- Build ROI-driven business cases and commercial proposals
- Navigate complex buying groups, legal and procurement processes
- Coordinate internal teams to move deals forward
- Forecast accurately and communicate clearly with sales leadership
What we’re looking for
- Strong experience selling B2B SaaS at enterprise level
- Proven success selling into large retailers or consumer brands
- Track record of closing complex, high-value, multi-stakeholder deals
- Comfortable owning pipeline generation alongside SDR support
- Commercially sharp, with experience building value-based business cases
- Familiar with structured sales methodologies (e.g. MEDDICC)
- Clear, confident communicator with senior executive presence
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Bonus points if you have:
- Success selling into DACH, BENELUX and/or the Nordics
- Experience in ecommerce, CX, martech or logistics tech
- Scale-up experience
- Additional European languages
Why parcelLab
We move fast and build together—offering real ownership, meaningful challenges, and a front-row seat to shaping our sales motion as we scale. Growth here isn’t about titles or tenure — it’s about taking on bigger challenges, learning fast, and making a real impact. We’ll support you, but you’ll be expected to lead.
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Jessica, London
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