Twilio
Enterprise Account Executive
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Twilio’s Next Enterprise Account Executive (UK/I/Northern Europe)
About Twilio
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our remote-first work culture and strong focus on global inclusion ensure connection and belonging no matter where you are. We’re revolutionizing how the world interacts—and growing our teams with people from all backgrounds who bring unique skills and perspectives.
We use Artificial Intelligence (AI) throughout our hiring process. But remember—every decision is made by real Twilions.
See yourself at Twilio.
About the Role
This position focuses on selling into high-value Enterprise prospects and existing customers with Annual Recurring Revenue (ARR) under $50K. You’ll be pivotal in expanding Twilio’s Communication business across UK/I/Northern Europe. Your role covers:
- Sourcing new, high-value customers
- Driving sales from lead qualification to deal closure
- Managing relationships with enterprise clients
Responsibilities
You’ll be responsible for:
- Driving new customer acquisition and Average Contract Value (ACV) while maintaining peak customer satisfaction.
- Mastering pricing proposals, negotiations, and contract management—especially when selling communications solutions to technical and business audiences.
- Building trust through solution-based selling, consultative approach, and simplifying complex contractual, technical, or financial details.
- Balancing challenging priorities while handling multiple projects and deals simultaneously.
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Requirements
Required Criteria
-
8+ years of Enterprise Sales experience, with a proven ability to personally sell and close complex solutions to enterprise and software companies.
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Strong experience in:
- Identifying, mapping, and prospecting enterprise accounts.
- Selling complex, technical solutions like cloud communications platforms, APIs, Conversational AI, or enterprise software.
- Account management, developing large enterprise clients, and exceeding sales targets.
- Working with Fortune 500 or similarly large enterprises.
- A quota-driven background, closing high-value deals (six to seven figures).
- Experience with solution-based or consultative selling.
- Strong negotiation and contract management, including long sales cycles.
- Prospecting and lead generation across direct sales, partnerships, and networking.
- Building and nurturing relationships with C-level executives, decision-makers, and stakeholders.
- Expertise in presenting to and negotiating with enterprise decision-makers.
- Comfort working in a dynamic environment.
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Familiarity with the MEDDPICC sales qualification methodology and other frameworks.
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Desired Criteria
- Experience selling both to business and technical audiences.
- Knowledge of:
- CPaaS & Customer Engagement Ecosystem, including:
- Cloud communications (voice, SMS, chat, video).
- Contact center agent productivity and Conversational AI.
- APIs and integrations for communication services.
- Telecommunications industry dynamics.
- Enterprise technology architecture and technical needs of large organizations.
- CPaaS & Customer Engagement Ecosystem, including:
Location & Travel
- Remote role based in UK or Ireland.
- Minimum 25% travel to foster meaningful in-person connections with customers and your team.
What We Offer
- Competitive pay, generous leave policies, parental/wellness leave, healthcare, retirement savings, and other benefits.
- A culture of innovation, where collaboration and creativity drive meaningful outcomes.
- Volunteering and community engagement support.
We believe the future of work looks bold, purposeful, and inclusive. If this role resonates with your experience—and you’re ready to grow with us—apply now!
Apply even if your career isn’t traditional—we celebrate diverse paths!
Twilio is an equal opportunity employer. We value diversity and reject discrimination based on race, religion, color, national origin, sex (including reproductive health decisions), sexual orientation, gender identity, age, disability, or military status.
Additionally, we participate in E-Verify where required.
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