Twilio
Enterprise Account Executive
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Enterprise Account Executive – UK/Ireland/Northern Europe
About Twilio
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding.
Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
See Yourself at Twilio
Join the team as Twilio’s next Enterprise Account Executive UK/Ireland/Northern Europe.
About the Role
This position is needed to sell into high-value Enterprise prospects and existing customers with ARR under $50k. You will play a key role in further growing Twilio’s Communication business across UK/I/Northern Europe.
You will be responsible for:
- Sourcing new, high-value customers
- Driving the sales process from internal leads to qualifying new prospects
- Handling deals to closure
Responsibilities
In this role, you’ll:
- Be responsible for new customer acquisition and driving annual contract value (ACV) for a specific set of accounts while maintaining the highest levels of customer satisfaction.
- Master creating pricing proposals, negotiating terms, and managing the contract process.
- Ideally, you also have experience selling communications solutions to a technical and business audience, building trust and mutual respect with technical customers and peers.
- Be passionate about what you do and able to think outside the box with extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details simple and engaging.
- Balance challenging priorities and handle multiple projects/deals simultaneously.
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Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career path is unconventional, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 8+ years of Enterprise Sales experience and a proven track record of personally selling and closing complex solutions to enterprise and software companies.
- Strong experience in identifying, mapping, and prospecting enterprise accounts.
- Proven success in selling complex, technical solutions—such as:
- Cloud communications platforms
- APIs
- Conversational AI
- Enterprise software
- Experience in account management, developing large enterprise clients, and a history of meeting or exceeding sales targets.
- Experience working with Fortune 500 or similarly large enterprises.
- Background in a quota-driven environment, with a proven ability to close high-value deals (e.g., six- to seven-figure agreements).
- Expertise in solution-based selling or consultative selling.
- Strong negotiation and contract management skills, including handling complex deals with long sales cycles.
- Prospecting and lead generation skills, ability to develop a pipeline through multiple channels such as:
- Direct sales
- Partnerships
- Networking
- Ability to build and nurture relationships with:
- C-level executives
- Decision-makers
- Cross-functional partners
- Key stakeholders in large enterprises
- Strong presentation and negotiation skills.
- Comfortable working in a dynamic, fast-paced environment.
- Familiarity with MEDDPICC sales methodology and other sales methodologies.
Desired:
- Ideally, you also have experience selling both to a business and technical audience.
- Understanding of the CPaaS & Customer Engagement ecosystem and familiarity with:
- Cloud communications (voice, SMS, chat, video, etc.).
- Contact centre agent productivity and Conversational AI.
- APIs and integrations for communication services.
- Telecommunications industry dynamics.
- Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems.
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Location
This role will be remote and based in the UK or Ireland.
Travel
We prioritise connection and opportunities to build meaningful relationships with our customers and colleagues. For this role, a minimum of 25% travel is anticipated to facilitate in-person connections.
What We Offer
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare benefits
- Retirement savings program
- Additional benefits vary by location
Twilio thinks big. Do you?
We solve problems, take initiative, pitch in when needed, and relish trying new things. That’s why we look for colleagues who embody physical attributes — something we call Twilio Magic. In addition, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
If you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please explore other open positions.
Twilio Commitment to Equality & Inclusion
Twilio is proud to be an equal opportunity employer. We do not discriminate based on:
- Race
- Religion
- Color
- National origin
- Sex (including pregnancy, childbirth, reproductive health decisions, or related conditions)
- Sexual orientation
- Gender identity
- Gender expression
- Age
- Veteran status
- Disability
- Genetic information
- Political views or activity
We also follow applicable laws and ordinances, including:
- The Los Angeles County Fair Chance Ordinance for Employers
- California Fair Chance Act Additionally, Twilio participates in E-Verify in certain locations.
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