We're looking for someone with:

• Strong knowledge of the SDWAN and LAN technologies and Vendors.
• Extensive understanding of the IT channel and wider technology market.
• A proven track record of successfully selling multi-technology solutions.
• Strong relationship-building skills with vendors, distributors, and strategic partners.
• The ability to confidently articulate and position supplier solutions to meet customer needs.

Skills and experience we are looking for

We're looking for a commercially driven sales professional with a strong track record of building customer relationships, identifying growth opportunities, and delivering outstanding business outcomes.

You will bring:

• Proven experience using Salesforce CRM to effectively manage the sales journey, maintain accurate customer records, oversee case management, and develop strategic account plans.
• A strong ability to develop, manage, and grow relationships with key customers, identifying opportunities for account expansion through upselling and cross-selling.
• Demonstrated success in achieving sales targets through effective sales methodologies, account management, and customer retention strategies.
• Excellent communication and presentation skills, with the ability to engage confidently with customers, partners, and internal stakeholders at all levels.
• Strong problem-solving skills, with the ability to identify challenges, assess options, and deliver effective customer-focused solutions.
• Commercially astute negotiation skills with experience securing profitable outcomes and closing complex Enterprise-level opportunities.
• A solid understanding of TTBD's technology portfolio and the ability to clearly articulate the value of solutions to customers and prospects.
• A customer-first mindset, focused on building long-term partnerships, delivering exceptional service, and driving customer loyalty.
• A collaborative approach, working effectively across sales, technical, operational, and support teams to deliver the best possible customer outcomes.
• Strong analytical skills, with the ability to interpret data, identify trends, and provide meaningful commercial insights that support strategic decision-making.

Key Behaviours

To be successful in this role, you will demonstrate:

• A collaborative and supportive mindset, actively sharing knowledge, best practice, and expertise to help colleagues succeed.
• A commitment to continuous learning, maintaining up-to-date knowledge of our products, services, vendor technologies, and Microsoft tools to deliver professional and impactful customer engagements.
• Excellent organisational and time management skills, with the ability to manage multiple priorities and adapt to changing business demands.
• Strong interpersonal and communication skills, capable of building credibility and influencing stakeholders across all levels of the organisation.
• A positive and adaptable approach to change, embracing new systems, processes, and ways of working.
• Accountability for delivering accurate forecasts, reporting, and business insights within agreed timescales.
• A genuine appreciation for teamwork and collaboration, recognising and celebrating the contributions of colleagues through our Recognition Hub and wider appreciation initiatives.
• A proactive, results-driven attitude, consistently taking ownership and striving to exceed expectations for customers and the business.

How you will work

At TalkTalk Business we understand the importance of flexibility and connection in the workplace. That’s why we have adopted a hybrid approach to working. Our field based account managers would be expected to attend the office on a regular basis, with exception of when they are in the field, at our HQ in Exchange Quay, Salford. We want to ensure you enjoy the collaboration and connection of the office environment, combined with the convenience of remote working.

What can we offer you?

• Competitive Salary and Commission Scheme: Earn a competitive salary with a commission structure designed to reward your performance, results, and contribution to business growth.
• Comprehensive Benefits Package: Support your wellbeing, achieve a work-life balance, and plan for the future with our all-inclusive benefits.
• Personal and Professional Growth: Take advantage of opportunities for career advancement and personal development.
• Additional Perks: Participate in exciting company events and enjoy electric car charging points available at our HQ.

Be #ACE!

• Be Ambitious, Be Connected, Be Empowered.

We embrace challenge, create resilient relationships and nurture our collaborative culture, while building a positive and rewarding environment where everyone takes pride in the part they play.

We will take reasonable and appropriate steps to ensure all candidates have a fair recruitment process to eliminate stereotypes, unconscious bias or prejudice.