Candidate Requirements

We're looking for a commercially minded Product Manager with experience operating in a telecommunications or technology environment.

You'll Ideally Have

• Proven Product Management experience within B2B telecommunications, connectivity or technology sectors.
• Experience managing products throughout their lifecycle, including evolution, migration and retirement.
• Strong commercial, analytical and data interpretation skills.
• A track record of developing and delivering product strategies, roadmaps and business cases.
• The ability to influence and collaborate effectively with a wide range of stakeholders.
• Excellent communication skills, with the confidence to engage both technical and non-technical audiences.
• Experience leading cross-functional initiatives in complex delivery environments.

Advantageous experience includes:

• Fixed voice, Unified Communications, connectivity or managed services products.
• Large-scale customer migration or transformation programmes.
• Knowledge of PSTN, ISDN, Centrex and IP-based voice technologies.
• Telecommunications regulatory and market awareness.

Most importantly, we're looking for someone who combines strategic thinking with a customer-first mindset and can confidently drive progress within a complex business transformation programme.

Perks And Benefits

• 28 days holidays plus bank holidays
• Excellent Pension Scheme with generous employer contributions
• Volunteering days
• Life Assurance and Income Protection
• Corporate Discount schemes
• We support hybrid and remote working
• A variety of health, wellbeing and lifestyle benefits to choose from

About Us

KCOM goes beyond broadband - for us it's about community, innovation, and commitment. Since 1904, we've been integral to Hull and East Yorkshire, delivering award-winning broadband services and being at the heart of our region. Join us in expanding our full-fibre network and connect more homes and businesses.

At KCOM, collaboration fuels our innovation, driving us to be the best and keep our customers seamlessly connected. We empower our customers to thrive in the digital age, and we're passionate about making a real difference in their lives.

Why Work with Us

The Power is all Yours

At KCOM, our dedication to our people mirrors our commitment to our customers. Immerse yourself in a workplace that values you as an individual, offering family-friendly policies and adaptable working arrangements.

Engage with us through employee forums, enjoy a wide range of on-site facilities, and a suite of services supporting colleagues from diverse backgrounds. Benefit from an employee assistance program, occupational health support, a variety of online wellbeing tools as well as our personal development learning platform.

Values are not just words for us – they are the foundation of our dynamic workplace. Grow with us, seize opportunities to progress, and unleash your potential in an environment designed to nurture your professional development.

Equal Opportunity Employer

We champion inclusivity for all, celebrating diversity through forums and DEI events. Join KCOM and thrive in a culture that values and nurtures your potential.

We are signed up to the Armed Forces Covenant and Disability Confident Scheme and we support local schools and colleges with mock interviews and careers advice.

Right to Work

Please note that any offer of employment will be subject to the candidate demonstrating their right to work in the UK, in accordance with UK immigration requirements.

Agency Information

KCOM has an in-house Talent Acquisition team and does not accept unsolicited CVs from recruitment agencies. Any CVs submitted without prior agreement from the Talent Acquisition team will be treated as a direct application, and KCOM reserves the right to contact the candidate directly without incurring any agency fees.