CACI Digital Experience (formerly Cyber-Duck)
Enterprise Systems - Relationship Manager
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About The Business Unit
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc. CACI International Inc. is a publicly listed company on the NYSE with annual revenue in excess of US $3.8bn and approximately 14,000 people worldwide.
The CACI Enterprise Systems Business Unit focuses primarily on the Cygnum and Certa software solutions. Cygnum is our leading enterprise resource planning software solution that’s helping organizations from inspection to rail do more and be more efficient. It does that by joining up vital processes, people, and places. Underpinned by a single, scalable database, Cygnum offers a rich array of functional modules which automate, organize, and make sense of your business.
Role And Responsibilities
A vacancy has arisen for a Relationship Manager in the Business Development team of the CACI Enterprise Systems Business Unit. Based in West Kensington, London, Enterprise Systems delivers and maintains innovative enterprise application solutions for clients in high-profile vertical market sectors, in particular the Central Government, Rail, and Care & Support markets.
This role will be focused on managing a portfolio of client accounts to which we supply our Cygnum solution. You will have responsibility for protecting and growing these accounts commercially and will hold key relationships between our organization and our clients. You will need to operate and communicate with day-to-day business and application leads up to Director level, and onsite presence from time to time is also important. Negotiating mutually beneficial business positions and maintaining excellent client relationships here is paramount. In addition, the role will require a good understanding of our technical solution and a strong appreciation of the value of team-play internally between different departments.
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This role represents an excellent opportunity for the right individual to help grow long-term and positive relationships with our portfolio of clients.
Core Skills, Knowledge And Experience Required
- Strong understanding of, and demonstrable key account management expertise
- Excellent communication & inter-personal skills
- Strong written, presentation, and numerical ability
- Comfortable with technology, previous knowledge of enterprise software preferred
- Previous experience with public sector, transport
- Educated to degree level, minimum 2:1 preferred
Expected behaviours
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We have a structured performance management framework within the business unit which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. As such we will be looking for a candidate who is able to demonstrate they are highly:
- Proactive
- Adaptable
- Flexible
- A Team Player
- Reliable
Equal Opportunities
CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, sex, gender identity, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.
As a Disability Confident employer, we will:
- Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).
- Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.
Our people are unique, and we encourage and support them to be confident in contributing to our inclusion journey.
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