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NHS Scotland

Entry Level Waiting List Secretary

Dundee
Posted 1 day ago
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About NHS Scotland

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

About the Role

An opportunity has arisen for an individual to join our team to provide a key role in supporting the management of our waiting lists, theatre activity and related matters within the Trauma and Orthopaedic Department. The postholder will be based in Ninewells hospital and will be expected to cross cover for others within the team.

Key Responsibilities

  • Support the management of waiting lists, theatre activity and related matters within the Trauma and Orthopaedic Department.
  • Communicate professionally with patients, their families, and various hospital staff.
  • Work in a challenging, fast-paced environment.

Requirements

  • Proven experience working in a team with an understanding of waiting lists, ideally in a healthcare setting.
  • Excellent communication, organisational, and problem-solving skills.
  • Proficiency in using software such as Excel spreadsheets and Microsoft Word.
  • Ability to work independently and as part of a team.
  • Knowledge of NHS Tayside Access Policy and Waiting Times Guidance and experience of Trakcare booking and managing waiting lists would be advantageous.

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PwC·London, UK
£35,000/yr

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Why you're a good match

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Compliance

  • Must comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout employment.

Application Information

  • Informal enquiries can be made to Louise Roberts at 01382 740467, ext. 40467 or email louise.roberts@nhs.scot.
  • Hours of work: 25. Salary scale is pro rata for part-time hours.
  • Apply by completing the application process on Jobtrain. DO NOT upload a CV.
  • Posts close at midnight on the indicated date.
  • For help completing an application on Job Train, please follow this link: How to Apply
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  • If you wish to participate in the Job Interview Guarantee Scheme and have been invited to interview, please contact the Hiring Manager as detailed in the advert to discuss any special requirements.
  • Our correspondence method is by email, so please ensure your email address is accurate.
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  • Once you have submitted your application form, you will be unable to make any amendments.

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For Current Staff

If you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside.

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Skills

Waiting List Management
Communication
Organisation
Problem Solving
Microsoft Excel
Microsoft Word
Trakcare
Patient Communication
Teamwork

Location

Dundee, Scotland, United Kingdom

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