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Environmental & Operational Services Officer
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Stratford-on-Avon District Council
About Us
Based in the heart of Warwickshire, the beautiful district of Stratford-on-Avon is, without doubt, one of the most scenic and historical regions in the UK. Stratford-on-Avon District Council’s headquarters are located in William Shakespeare country, where you will find thriving market towns which are a wonderful tourist destination for millions of visitors each year from across the globe.
We at Stratford-on-Avon District Council are proud to provide public services to residents, businesses and visitors across this magnificent region, which is a great place to live, work and visit. By choosing to work for us, you will join a great organisation, full of passionate and skilled people all working towards the same goal, to provide high-quality frontline services. You will find great opportunities to further your career, in a supportive and nurturing environment. So come and join the SDC family and play your part in our future!
Benefits
As part of our team, you will enjoy a comprehensive benefits package, including:
Flexibility
- A minimum of 25 days of annual leave, plus Bank Holidays (pro-rata for part time posts)
- Hybrid working arrangements with the flexibility to work from home for up to 60% of your hours (dependent upon the role)
- Flexi-time scheme for a better work-life balance
Lifestyle
- Health Cash Plan Scheme for medical and dental expenses
- Eye test voucher scheme
- Everyone Active Gym Membership discount
Professional Development
- Training and Development opportunities
- Payment of one professional subscription fee
Financial Planning
- Access to the Local Government Pension Scheme to secure your future
- Access to free Will writing services
- Employee Assistance Programme
- Salary Sacrifice schemes e.g. Cycle to Work etc.
- Free town centre parking
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What to Expect in the Role
The Environmental and Operational Services Team at Stratford-on-Avon District Council is looking for an individual with a passion for maintaining our great environment and having local pride to make a positive difference to our communities.
It’s an exciting time to work in Environmental and Operational Services, as we are at the forefront of change. As one of the most visible and high-profile services the Council provides, we’d love you to join us as we deliver major changes to help our residents to further reduce their waste, drive up recycling, improve cleanliness standards and reduce our carbon footprint.
Working in the community across Stratford-on-Avon District to make a real difference to our neighbourhoods, you will use your excellent people and communication skills to build relationships and develop partnerships with various local stakeholders and contractors to deliver services for us. You will use your positive, can-do attitude to make things happen and ensure that the communities across the District are benefitting from high-quality services that we are responsible for.
Key Accountabilities and Responsibilities
- Lead on monitoring the delivery of the Council’s contracted waste collection, street cleansing and grounds maintenance services.
- Patrol and enforce the Council’s public open spaces and car parks.
- Support the Environmental and Operational Services Team Leader to ensure that the Council’s contractors deliver excellent, customer-focused, value for money services, which best meet the needs of the public and enhance public satisfaction.
What You’ll Need
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- We are flexible about your experience. You may be a new graduate, or experienced in waste, recycling and street cleansing services. Whatever your background, you’ll be interested in the environment and making a positive difference.
- Effective communicator with the ability to engage with audiences at all levels.
- Excellent Customer Service skills, including handling and resolving customer enquiries and complaints.
- Strong People skills, with the ability to build excellent relationships and partnerships with key stakeholders and contractors at all levels.
- Driven, with a positive approach to problem solving and innovation, with the ability to make things happen.
Right To Work
Applicants must have existing Right to Work in the UK, as visa sponsorship is not available for this position.
Artificial Intelligence (AI)
Artificial Intelligence could be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by AI, as your own) applications may be withdrawn and internal applicants may be subject to disciplinary action.
Interview Format
All interviews for this position will be held face to face, as we believe this offers the best experience for candidates and panel members.
For an informal chat about the role, please contact Craig Bourne, Environmental and Operational Services Manager on 01789 260650 or craig.bourne@stratford-dc.gov.uk.
Applications will close at midnight on Tuesday 27th October 2026
Interviews will be held week commencing Monday 2nd November 2026
Previous applicants need not apply.
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