East Suffolk Council
Environmental Services Support Officer
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- Melton, IP12 1RT
- £27,274 to £32,046
- Full time [37 hours]
East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.
We are currently looking for an enthusiastic individual with excellent customer service and communication skills to join our Council as an Environmental Services Support Officer (ESSO).
You will be one of our ESSOs that carry out a range of administrative support duties based within the Team. Your duties will include receiving and processing incoming work arriving by email, telephone, and face to face interactions, with both internal and external customers. You will also be responsible for creating and maintaining computer records using Uniform and other IT systems. Duties will also include quality control and data correction as required and you will assist in arranging meetings, preparing agendas, and taking minutes.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work https://www.youtube.com/watch?v=TSWedQksWt0.
Here are some of the main benefits:
- Great opportunities for training and development
- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
- Local government pension scheme
- Free car parking (when you are working in the office)
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty, and many other products and services.
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Please see our benefits brochure for further information https://sccrecruit.blob.core.windows.net/assets/Sites/ESC/Employee-Benefits-Brochure-2021.pdf.
The majority of our teams are working in an agile way, with a mixture of home and office working, depending on service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.
For an informal discussion about this post, please contact Alison MacMillian, Alison.MacMillan@eastsuffolk.gov.uk or Linda Goodyear, Linda.Goodyear@eastsuffolk.gov.uk.
Closing date: 17:30pm 28 September 2026
Interview date: 13 October 2026
How to apply
Step 1 - Read the advert and the Job Description and Person Specification Environmental Services Support Officer https://sccrecruit.blob.core.windows.net/esc-assets/Job_descriptions/Environment_Services_Support_Officer_EP_and_FS_teams_June2025.docx.
Step 2 - Complete the Supporting Statement template https://sccrecruit.blob.core.windows.net/esc-assets/Templates/Supporting_Statement_Template_ESC.docx. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification by using each section of the person specification as a heading to structure your statement. Please give examples of how you meet the criteria. Please use the template provided as other formats will not be accepted.
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Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
For more information, check out the How to Apply section of our Career Site. https://www.suffolkjobsdirect.org/#en/sites/CX_6001/pages/104036.
East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.
We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.
To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt0
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