Waste Investigations Support & Enforcement (WISE)
Environmental Support & Enforcement Team Manager
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Location: Luton Borough Council
Pay rate: £15.00 per hour
Hours: Full-time, 50 hours per week (including occasional weekends)
About The Role
We’re recruiting a confident and experienced individual to join our team as a Team Manager within Environmental Enforcement. This is a hands-on leadership role where you will oversee a team of Enforcement Officers, ensuring high standards of performance, professionalism, and compliance while maintaining a visible presence on the ground.
This role is ideal for someone who enjoys leading from the front, supporting a team in a fast-paced outdoor environment, and making a direct impact on local communities.
About Us
Waste Investigations Support & Enforcement (WISE) works in partnership with Local Authorities across the UK to tackle environmental crime, including littering, fly-tipping, dog fouling and duty of care offences. Using industry expertise, trained officers and modern technology, we deliver visible, fair and effective enforcement that helps keep boroughs clean and safe.
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A Day in the Life
A typical shift will involve:
- Leading and managing a team of Environmental Enforcement Officers on daily patrols
- Monitoring team performance and ensuring targets are met
- Providing on-the-ground support, guidance, and coaching to officers
- Issuing on the spot Fixed Penalty Notices (FPNs)
- Handling escalated situations and supporting officers with complex interactions
- Conducting patrols across town centres, high-footfall areas, and residential streets
- Ensuring all enforcement activity is carried out professionally and in line with procedures
- Reviewing reports, evidence, and documentation for accuracy and compliance
- Liaising with senior management and council representatives
- Delivering briefings, feedback sessions, and ongoing training to the team
You will spend a significant portion of your time outdoors, supporting your team and maintaining a strong operational presence.
What We’re Looking For
- Previous experience in a supervisory or management role (ideally in enforcement, security, or a similar field)
- Strong leadership skills with the ability to motivate and manage a team effectively
- Excellent communication and interpersonal skills
- Confident handling challenging situations and resolving conflict
- Highly organised with strong attention to detail
- Comfortable working outdoors in all weather conditions
- Competent IT skills (reporting and performance tracking)
- Proactive, reliable, and professional at all times
- A full driving licence is preferred
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What We Offer
- £15.00 per hour, full-time permanent contract
- 50 hours per week, Monday-Sunday shifts
- 28 days annual leave (including bank holidays)
- Pension scheme
- Full uniform and training provided
- Overtime opportunities
- Career progression and development opportunities
Next Steps
If you’re an experienced leader looking for a role with real responsibility and impact, apply today and play a key role in keeping Luton clean, safe, and well-managed.
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