Working for our organisation

Join Moorfields Eye Hospital NHS Foundation Trust

At Moorfields, people’s sight matters - and so do the people who make it possible.

For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.

We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it’s pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we’re united by one mission - delivering world-class eye health, sustainably and at scale.

And we’re just getting started.

From 2027, we’ll move to our brand-new Oriel site in St Pancras, Camden - a state-of-the-art centre that will unite eye care, research, and education under one roof. This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before.

Could you be part of this future? Make us more.

Detailed Job Description And Main Responsibilities

PROJECT DELIVERY

• Identify, initiate and co-ordinate appropriate project proposals to improve environmental sustainability.
• Ensure that project objectives, scope, deliverables, critical success factors and risks are clearly documented and agreed prior to project start.
• Establish a project team with appropriate operational, clinical and corporate team membership. Co-ordinate the input of stakeholders and service users to ensure that appropriate options are appraised and delivered.
• Perform benefits analysis and baseline current system performance before each project starts and ensure there is a plan in place for handover to the operational and clinical leads.
• Preparation and maintenance of all project documentation, including (but not limited to): project brief, project initiation document, appraisal options, risks, issues, decisions, lessons learned and actions logs, high level and detailed project plans, highlight reports, Project Board reports and papers and contribution to Transformation Team Programme Board reports and papers.
• Ensure all project documentation and reports are prepared and delivered as specified in the project communications plan and in line with agreed reporting schedules.
• Set-up and lead project team meetings, involving stakeholders and project team members. Responsible for controlling, directing, planning and allocating work and motivating service users to get directly, or indirectly involved with the project and its development.
• Manage the implementation costs and resources allocated to the project.
• Co-ordinate the activity of project team members and contributors ensuring that tasks and work packages are completed satisfactorily and on schedule.
• Regularly report on progress, monitoring progress against plan, delivery of the project objectives, and post project review including updating the lessons learned and decision logs.
• Undertake any additional duties appropriate to the post, as may be required by the service and as delegated by the Director for Service Improvement.

COMMUNICATIONS

• Provide advice and guidance to staff and managers across the Trust in relation to sustainability, act as an advocate and champion for sustainability.
• Develop and maintain strong working relationships with a number of operational, clinical and corporate management teams including developing good knowledge of the overall programme aims, objectives and initiatives so as to provide meaningful expert advice.
• Provide advice and guidance to staff and managers across the Trust in relation to sustainability.
• Represent the Trust to contractors, suppliers and providers in furtherance of project objectives.
• The post holder will be required to communicate and engage constructively with a wide range of internal and external stakeholders on a range of highly complex, specialist and often contentious issues.

FINANCIAL RESPONSIBILITY

• Where relevant, responsibility for managing approved implementation costs and benefits delivery for projects, totalling a net worth between £50K to £2M.
• To work within the Trust's standing financial instructions and controls.

PEOPLE MANAGEMENT

• Line management (as required)
• Large scale (estimated 5-20 at any one time, manager and clinician level and above) relationship contacts requiring intensive influencing and relationship skills.
• Role model the Moorfield’s Way values and behaviours both individually and through the team.
• Ensure that behavioural expectations of team members are established.
• Ensure responsible staff have clarity of role and appropriate training as required.
• It is the post holder’s responsibility to ensure that they have undertaken all mandatory training, in line with Trust policies and procedures.

Person specification

Education / Qualifications

Essential criteria:

• Higher education qualification / masters degree
• Proven project Management experience
• Sustainability-related qualifications

Experience

Essential criteria:

• Project management experience managing multiple complex projects within the NHS or a comparable large organisation
• Experience in delivering sustainability programmes in a healthcare setting
• Proven experience of managing major transformational change projects to a successful conclusion including realising objectives and benefits delivery within the project deadline and costs
• Experience of managing and delivering projects using an accepted project methodology.
• Effective supervision of a project team where you do not have direct line management responsibility.
• Working with operational managers, frontline operational and clinical staff and third party contractors.
• Experience of business process mapping to identify and deliver change.
• Effective analytical and problem solving skills. Ability to analyse complex facts and situations and develop a range of options coupled with the ability to respond to sudden unexpected demands.
• Experience of report development and writing; ensuring the accuracy of information and effective translation for different audiences.
• Must have experience of managing internal and external stakeholder engagement, including managing relationships and coordinating work between cross-functional teams.

Desirable Criteria:

• Experience of operational and non-operational management in the NHS

Knowledge

Desirable Criteria:

• Working knowledge of a clinical operations environment and how to manage conflicting priorities to ensure projects are delivered.
• Knowledge of current healthcare policy in the NHS and how this applies to the local health economy.

Skills/abilities

Essential criteria

• Able to manage and influence stakeholders internally and externally at all levels.
• Good presentation and communications skills both verbal and written.
• Proven ability to build and develop a successful team for each project, drawn from multiple teams across the Trust.
• Able to refer decisions appropriately, taking into account the needs of the situation,