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EPA Co-ordinator Apprentice
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Coordinate End-Point Assessment (EPA) processes by managing queries, registrations, and uploads, building strong relationships with EPAOs, organising and minuting meetings, tracking learner progress, updating stakeholders on EPA changes, maintaining accurate records, and ensuring timely administration across multiple EPAO systems.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Working in the EPA team, ensuring all queries and uploads are done in a timely manner
- Organising and conducting meetings with EPAOs for catch-ups
- Building strong professional relationships with the EPAOs
- Taking minutes of meetings held with EPAOs and assessors
- Organising weekly catch-ups with the EPA team, running through the progress of students
- Conducting bimonthly meetings with the Director of Apprenticeships to provide updates on students
- Updating managers/assessors of any new changes from EPAO
- Registration of all apprentices on the various EPAO systems that are split with the EPA team
- Updating admin for BIL and withdrawn learners on EPAO systems and master spreadsheet
- Admin changes to EPA dates EPAO systems and master spreadsheet
- Submission and uploading of evidence from assessors for each apprentice, where required to support the EPA coordinator
- Admin associated with resits and rebookings
- Raising of PO numbers and dealing with invoices from EPAOs, working with the finance team at the college
- Completing monthly updates of new apprentice starts to master spreadsheet
- Admin associated with completion of EPAs, results, etc. for I.S. audit requirements and to provide evidence to I.S. for closure of apprentice
- Booking EPA rooms
- Updating EPA costs on a central spreadsheet for enrolment and audit purposes
- To undertake any other duties at the request of the Head of Faculty/Centre that are commensurate with the role
Where you'll work
Knutton Lane
Newcastle
Staffordshire
ST5 2GB
Training provider
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NEWCASTLE AND STAFFORD COLLEGES GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities, and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training schedule
One day study per week.
Essential qualifications
- GCSE in:
- English (grade (Grade 5/B or above))
- Maths (grade (Grade 5/B or above))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
About this employer
Newcastle and Stafford Colleges Group (NSCG) is Staffordshire’s leading General Further Education College, with pass rates and student achievement rates amongst the best in the country.
https://nscg.ac.uk/ (opens in new tab)
Company benefits
- Staff parking
- Local Government Pension Scheme
- Free early morning coffee/tea and toast
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Could lead to a permanent position for the right person.
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